Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Shutdown is taking forever.

18 Oct 2010   #21
dare978devil

Windows 7 Ultimate x64
 
 

Quote:
If you are not certain whether your SSD controller supports TRIM, there is an easy way to find out.
Open an elevated Command Prompt (run as admin) and paste this command into the Command Prompt window:

fsutil behavior query DisableDeleteNotify

If Command Prompt returns a 0 (zero), your drive supports TRIM and it is enabled.
If it returns 1 (one), the file system has disabled TRIM for your drive. This means your drive's controller does not support TRIM.
Another thing to check is the SSD alignment. Here is how:

Quote:
If you want to verify the alignment (e.g. for a SSD where you are not certain whether the proper alignment was done), you use the following commands.

Diskpart
List disk
Select disk n
List partition

Now you should see a result like this.

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 59 GB 1024 KB

The offset has to be divisible by 4.
Source: SSD Alignment[/QUOTE]

Hmm, interesting.

Part 1 : Running that command returns DisableDeleteNotify = 0

Part 2 : Diskpart returns Partition 1 - Type Primary - Size 74 GB - Offset 31 KB

Thanks,
DD.


My System SpecsSystem Spec
.
18 Oct 2010   #22
dare978devil

Windows 7 Ultimate x64
 
 

Trying to run HiJack this. For now, I think my problem is that the prog seems geared towards 32-bit OS. I run Scan and Create logfile, but the subsequent logfile is blank. It correctly launches notepad at the end, but there is nothing in it to save.

DD.
My System SpecsSystem Spec
18 Oct 2010   #23
dare978devil

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Would you mind posting a HJT log, so we can see what's running at start up?

Download HijackThis!
HijackThis - Trend Micro USA
Right click and run as Administrator. Click 'scan and save log'. The log will be saved to Notepad.
Next go back to start HJT, click 'open misc tools section', then click "Generate startup log".

Copy and paste both logs back in your next post.
Hi,

Finally figured out I needed to right-click hijackthis.exe, choose properties, go to Compatibility, and select "Run this program as an administrator".


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:44:48 PM, on 18/10/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
D:\Program Files (x86)\Bell\Bell Internet Security Services\rps.exe
D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
D:\Program Files (x86)\Bell\Internet Service Advisor\BISAComHandler.exe
D:\Program Files (x86)\Bell\Internet Service Advisor\BISA.exe
D:\Program Files (x86)\Mozilla Firefox\firefox.exe
D:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
D:\Program Files (x86)\Bell\Bell Internet Security Services\AVG\Identity Protection\agent\Bin\AVGIDSMonitor.exe
D:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
D:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = D:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [VirtualCloneDrive] "D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] D:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] D:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - D:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - D:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - D:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - D:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lotus Notes Diagnostics - IBM - D:\Program Files (x86)\IBM\Lotus\Notes\nsd.exe
O23 - Service: Media Center 15 Service - J. River, Inc. - D:\Program Files (x86)\J River\Media Center 15\JRService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - D:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - D:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - D:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PDAgent - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - D:\Windows\system32\lsass.exe (file missing)
O23 - Service: Bell Internet Security Services (Radialpoint Security Services) - Bell - D:\Program Files (x86)\Bell\Bell Internet Security Services\RpsSecurityAwareR.exe
O23 - Service: RadialpointIDSAgent - AVG Technologies CZ, s.r.o. - D:\Program Files (x86)\Bell\Bell Internet Security Services\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - D:\Windows\system32\locator.exe (file missing)
O23 - Service: Bell Internet Security Services Firewall (RP_FWS) - Bell - D:\Program Files (x86)\Bell\Bell Internet Security Services\Fws.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - D:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServicepointService - Radialpoint Inc. - D:\Program Files (x86)\Bell\Internet Service Advisor\ServicepointService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - D:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - D:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - D:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - D:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TVersityMediaServer - Unknown owner - D:\Users\Bruce\AppData\Local\TVersity\Media Server\MediaServer.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - D:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Personal Vault Backup Manager Service (VaultClientSRV) - Bell Canada - D:\Program Files (x86)\Personal Vault Backup Manager\VaultClientSRV.exe
O23 - Service: Personal Vault Backup Manager Upgrade Service (VaultClientUpgrade) - Bell Canada - D:\Program Files (x86)\Personal Vault Backup Manager\VaultClientUpgrade.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - D:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - D:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - D:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - D:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - D:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - D:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - D:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7836 bytes
My System SpecsSystem Spec
.

18 Oct 2010   #24
dare978devil

Windows 7 Ultimate x64
 
 
And the startup log

StartupList report, 18/10/2010, 9:52:47 PM
StartupList version: 1.52.2
Started from : D:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.EXE
Detected: Windows 7 (WinNT 6.00.3504)
Detected: Internet Explorer v8.00 (8.00.7600.16671)
* Using default options
==================================================

Running processes:

D:\Program Files (x86)\Bell\Bell Internet Security Services\rps.exe
D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
D:\Program Files (x86)\Bell\Internet Service Advisor\BISAComHandler.exe
D:\Program Files (x86)\Bell\Internet Service Advisor\BISA.exe
D:\Program Files (x86)\Mozilla Firefox\firefox.exe
D:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
D:\Program Files (x86)\Bell\Bell Internet Security Services\AVG\Identity Protection\agent\Bin\AVGIDSMonitor.exe
D:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
D:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = userinit.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

VirtualCloneDrive = "D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = D:\Windows\SysWOW64\mshta.exe "%1" %*

--------------------------------------------------

Shell & screensaver key from D:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

SkypeIEPluginBHO - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
(no name) - D:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}

--------------------------------------------------

Enumerating Task Scheduler jobs:

GoogleUpdateTaskUserS-1-5-21-783666255-3313636775-2673751621-1000Core.job
GoogleUpdateTaskUserS-1-5-21-783666255-3313636775-2673751621-1000UA.job

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave Flash Object]
InProcServer32 = D:\Windows\SysWOW64\Macromed\Flash\Flash10i.ocx
CODEBASE = http://fpdownload2.macromedia.com/ge...sh/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: D:\Windows\system32\NLAapi.dll
NameSpace #4: D:\Windows\system32\napinsp.dll
NameSpace #5: D:\Windows\system32\pnrpnsp.dll
NameSpace #6: D:\Windows\system32\pnrpnsp.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: *Registry key not found*

--------------------------------------------------
End of report, 4,052 bytes
Report generated in 0.015 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
My System SpecsSystem Spec
19 Oct 2010   #25
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote:
Hmm, interesting.

Part 1 : Running that command returns DisableDeleteNotify = 0

Part 2 : Diskpart returns Partition 1 - Type Primary - Size 74 GB - Offset 31 KB

Thanks,
DD.
Your SSD is not aligned. the offset of 31 cannot be divided by 4. An aligned SSD can be up to 300% faster versus one that is not aligned.
My System SpecsSystem Spec
19 Oct 2010   #26
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
The most common item listed as an Error is "RadialpointIDSAgent"
I still suggest that you disable this security suite and try Microsoft Security Essentials.

You have a couple of things that can be started manually, when needed:

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Service: Media Center 15 Service - J. River, Inc. - D:\Program Files (x86)\J River\Media Center 15\JRService.exe

D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
Virtual Clone Drive, part of CloneCD CD/DVD copying sofware, has been Discontinued.
My System SpecsSystem Spec
19 Oct 2010   #27
dare978devil

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Quote:
The most common item listed as an Error is "RadialpointIDSAgent"
I still suggest that you disable this security suite and try Microsoft Security Essentials.

You have a couple of things that can be started manually, when needed:

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Service: Media Center 15 Service - J. River, Inc. - D:\Program Files (x86)\J River\Media Center 15\JRService.exe

D:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
Virtual Clone Drive, part of CloneCD CD/DVD copying sofware, has been Discontinued.
OK, tks. I'll try a few other things, and then see if Security Essentials improves things. For the other items :

Skypeieplugin - I rarely use IE, so this should not come into play, but I will uninstall it anyway since I don't actually need it for Skype.

Media Center 15 - OK (great prog by the way, but I'll disable the service).

VirtualCloneDrive - I actually installed this on the day I ran HijackThis. I only need it for my son's "Great Eggs and Ham" CD. I copied the entire CD locally, and just mount it when he wants to play it. Much less hassle than actually finding the CD every time.

DD.
My System SpecsSystem Spec
21 Oct 2010   #28
dare978devil

Windows 7 Ultimate x64
 
 
Think I found the answer.

Thanks for all the replies, but I may have found the culprit. Last 3 shutdowns have been quick, it is looking good.

I had originally placed my Windows SWAP file on an external disk connected via USB2. That did not cause shutdown problems in the first month of operation. However, when I moved it to the SSD and set it for 4096 min 6144 max, shutdowns ever since have been fast.

It may have been the fact of simply creating a new swap file rather than actually moving it to the SSD. I moved it off the SSD the first day I installed Win7 based on the known lifespans of SSDs and how many times they can handle writes.

Thanks,
DD.
My System SpecsSystem Spec
21 Oct 2010   #29
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by dare978devil View Post
Thanks for all the replies, but I may have found the culprit. Last 3 shutdowns have been quick, it is looking good.

I had originally placed my Windows SWAP file on an external disk connected via USB2. That did not cause shutdown problems in the first month of operation. However, when I moved it to the SSD and set it for 4096 min 6144 max, shutdowns ever since have been fast.

It may have been the fact of simply creating a new swap file rather than actually moving it to the SSD. I moved it off the SSD the first day I installed Win7 based on the known lifespans of SSDs and how many times they can handle writes.

Thanks,
DD.
I would not worry about the number of writes to a SSD. It will last a lot more time than you care to keep the device. The pagefile should stay on the SSD, else you defeat the purpose of the SSD which is fast access. Rather remove the hiberfile with powercfg.exe -h off
My System SpecsSystem Spec
21 Oct 2010   #30
dare978devil

Windows 7 Ultimate x64
 
 

WHS,

After reading those OCZ forum posts on aligning an SSD, I take it there is no way to align the drive post-install ? I only have one SSD, it's my boot drive to Win7. This system is triple booted, although Vista and XP are on another drive altogether. I am going to get rid of Vista eventually.

It looks to me as if the only way to align my drive is to either buy a second identical SSD, align and format it, then image my current drive to it. Or else see if I can make a complete image backup onto my 1.5 TB of my 80 GB SSD, align and format the SSD, and then play it back from Vista (or XP). Then reboot, and hope it works.

Anything safer I can do?

Thanks,
DD.
My System SpecsSystem Spec
Reply

 Shutdown is taking forever.




Thread Tools




Similar help and support threads
Thread Forum
CHKDSK taking forever on 60 GB HDD.
i'm checking for errors on my secondary HDD and it's been stuck around the same spot for like forever (it's like 3 hrs into the error checking). B4 checking for errors, I already know that the HDD has a SMART event. If CHKDSK is taking forever, does it also mean that my HDD is gonna fail? EDIT:...
Software
PC is taking forever to shut down and log off
The last few days my PC has been taking a very long time to shut down and log off. And now it wont shut down at all. I ran Malwarebytes and avast in safe mode and everything seems fine. Any advice would be greatly appreciated.
General Discussion
Shutdown / Restart is taking forever!
Need to figure out why shutting down or restarting my PC is taking FIVE MINUTES or longer, or when the moment I start unplugging USB devices, now it shuts down right as I told it. Is there a diagnostic in Windows to figure out what's holding up the shutdown process?
Performance & Maintenance
Restore taking forever
I just got a new laptop and after doing all the Windows and drivers updates, an annoying problem started. It wasn't anything serious, but I wanted to get rid of it. After failing to diagnose the problem I decided to use System Restore. I'm at the screen that reads "Please wait while your Windows...
Backup and Restore
Applications taking FOREVER to install.
So here's the deal you guys, I just downgraded to an ASUS M3A78-EM motherboard (sold my ASUS M4A89GTD PRO/USB3 today, in preparation of Sandy Bridge), but after a clean install of windows, some things are taking WAY too long to install. For example, when installing PC Tools Firewall Plus, setup...
Performance & Maintenance
Windows Update Taking Forever
Hello. I recently upgraded from XP to Win7 Pro 64 and did the typical updates after the install was complete. After the second round of updates and reboots, the updates started taking forever to complete. Forever being literally one hour for just two updates and the system is stuck on "Creating...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:18.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App