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Windows 7: Open file and Save as doesn't work

16 Oct 2010   #1
fernandoluis

Windows 7 Home Edition X64
 
 
Open file and Save as doesn't work

Hi there,
I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn´t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

Any help will be appreciated. Thanks!

Fernando Luís


My System SpecsSystem Spec
.
16 Oct 2010   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by fernandoluis View Post
Hi there,
I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn´t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

Any help will be appreciated. Thanks!

Fernando Luís
Welcome to Seven Forums fernandoluis. You must run the cmd prompt as admin

Start> Type CMD in search box> Right click on CMD in search results above and click on Run As Administrator> Then use the sfc/scannow

A Guy
My System SpecsSystem Spec
20 Oct 2010   #3
fernandoluis

Windows 7 Home Edition X64
 
 

Now I tried successfully the solution "sfc/scannow" but still have the same problem because some files were not corrected (propsys.dll and fntcache.dll are corrupted). What can I do to solve the problem without formating/reinstalling Win7? Its´s the only way?
My System SpecsSystem Spec
.

20 Oct 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if a 'startup repair' fixes the problem Startup Repair
My System SpecsSystem Spec
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 Open file and Save as doesn't work




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