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#11
2 ways to get Device Manager up. Click Start, right click computer, select properties and the screen that comes up on the top left will say Device Manager. Or, click Start, type Device Manager into Search Programs and Files and it will be right on top of the search. I'm afraid I can't quite follow your original problem. I hope this isn't considered highjacking but Lisa did ask. Good Luck
Or just do what whs above says.