New
#1
Can't open programs, uninstall or install
Hi,
Last week my husband installed Azureus aka Vuze onto our Sony VIAO laptop. He said several hours later, while he was watching a video, the computer suddenly shut down. Since then, we have found that we can't open any non-Windows inherit programs. Windows did an update, but it didn't help.
We can open documents, pictures, notepad, calculator - all the things that would have come with Windows 7, but if it is a program that we have installed, like Chrome, AVG free or AdAware, we can't open it. I double-click and nothing happens.
Likewise, when I try to uninstall programs. I tried fixing the issue by removing Azureus, but I get the message that it doesn't look like it can be uninstalled and asks if I want it removed from the programs list.
I have successfully gotten ZIP folders to open and use REG files (which is how I got ZIP folders to work), but that's it.
Anyone know what to do? We've only had this computer since January of this year!