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Windows 7: Lost my display color

06 Nov 2010   #1
Tracie

Windows 7
 
 
Lost my display color

I have no color on my display at all, everything is black and white. I've tried changing the theme and window colors, but everything still black and white. Does anyone know what could be the issue?

Thanks a bunch,
Tracie




Attached Images
Lost my display color-screen.jpg 
My System SpecsSystem Spec
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06 Nov 2010   #2
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

What graphics card have you got?
My System SpecsSystem Spec
06 Nov 2010   #3
Tracie

Windows 7
 
 

Please forgive my ignorance, but how do I determine what graphic card I have?
My System SpecsSystem Spec
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06 Nov 2010   #4
Dwarf

Windows 8.1 Pro RTM x64
 
 

Hi Tracie,

Your screenshot looks OK to me, as there is colour in it. So it must be a setting either on your computer or the monitor. Have you checked to see whether the colour controls have been turned down? Another possibility is a defective video cable if you use a VGA connection.
My System SpecsSystem Spec
06 Nov 2010   #5
Tracie

Windows 7
 
 

I just swapped out the monitor with another that I have, and the same issue is happening, so it's not the monitor or cable.
My System SpecsSystem Spec
06 Nov 2010   #6
wish

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Tracie View Post
Please forgive my ignorance, but how do I determine what graphic card I have?
Start -> search -> devmgmt.msc

The graphic card info at the display adapters properties.
My System SpecsSystem Spec
06 Nov 2010   #7
Tracie

Windows 7
 
 

NVDIA GE Force 310
My System SpecsSystem Spec
06 Nov 2010   #8
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

NVIDIA DRIVERS 260.99 WHQL

Here's where you check for updates on drivers.
Just put in the correct info that is on your system
My System SpecsSystem Spec
06 Nov 2010   #9
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

Can you get updated drivers from Nvidia Website?
My System SpecsSystem Spec
06 Nov 2010   #10
Imperfect1

 
 

Quote   Quote: Originally Posted by Carl Lawrence View Post
Can you get updated drivers from Nvidia Website?
You should be able to get them from the HP website: (and remember to back up before you do it, and for extra insurance, set a System Restore point.)

To download drivers:
Go to www.hpshopping.com
Click on; Support + Drivers
In “Select a Task” fill in exact name of your system
Go to Software + Drivers Downloads
Select: Which Operating System is Used With Your Product
Click on: Your version + whether 64 or 32 bit
Scroll down list of Drivers
Click on a Driver
Select: Download only
and in dialog box, hit: Save (Save it to your Desktop)
Go to Desktop and open the icon to the driver.
For all EXCEPT NVidia, hit Run (or Install)
For NVidia, see below.

For NVidia downloads:
1. Download the new drivers, but do not install yet.
2. Uninstall the old display drivers via Add/Remove Programs in the Control Panel.
3. Restart.
4. Install the new drivers.
5. Restart.
My System SpecsSystem Spec
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 Lost my display color




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