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Windows 7: No Login Option

15 Nov 2010   #1
Boss429

Windows 7 Professional x64
 
 
No Login Option

Last night I restarted my computer (hp dv9700 windows 7 pro x64) and when it came back online everything was normal except there were no user profiles for me to log into, the blue background with "Windows 7 Professional" at the bottom is there, but no user icons.

I got out the install disc and ran the start-up repair utility and it said the os booted successfully.

So, I opened up command and started looking around and both of my user profiles and all of my data is still there and able to be read.

After some research I learned about the BCD00000000 hive in the registry and went back into the repair disc and command and pulled up regedit and under local machine the BCD00000000 hive isn't there.

After an hour with Microsoft tech support they said to wipe it and start again, but i really would like to see if it can be fixed to avoid all the reinstall's of my software and such.

I have 2 hard drives so i put Ubuntu on the 2nd and my user profiles for windows are completely explorable.

Any Ideas??

Thank you
-Jason


My System SpecsSystem Spec
.
15 Nov 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Jason
Can you go back with system restore to a point about 7 days before the problem?
My System SpecsSystem Spec
15 Nov 2010   #3
Boss429

Windows 7 Professional x64
 
 

I did a system restore all the way back to the 2nd, which completed successfully, but the same issue when it restarts.

-Jason
My System SpecsSystem Spec
.

15 Nov 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK
Step one
If errors are found run 3 or 4 times
SFC /SCANNOW Command - System File Checker

Run a full virus scan
Download and run malwarebytes and make an updated full scan, if you can.
My System SpecsSystem Spec
15 Nov 2010   #5
Boss429

Windows 7 Professional x64
 
 

Booted from the disc, went to repair, and then to command. switched from X: to C: and ran sfc /scannow and this is what I got:

"There is a system repair pending which requires a reboot to complete. Restart Windows and run sfc again."

So I did, and same message. After some googling I found a page on microsoft that says something about not being able to use it from a mounted image. Am I going about it wrong?

-Jason
My System SpecsSystem Spec
15 Nov 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Are you using anything like Daemon or Alchohol 120%; ie virtualization software?
My System SpecsSystem Spec
15 Nov 2010   #7
Boss429

Windows 7 Professional x64
 
 

I do have VMWare Player on the machine but this is my physical machine with the issue.

-Jason
My System SpecsSystem Spec
15 Nov 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Can you run the Windows install DVD for a repair.
Back up first, just in case.
Repair Install
My System SpecsSystem Spec
15 Nov 2010   #9
Boss429

Windows 7 Professional x64
 
 

If there is a way to do it without logging on, possibly; but from looking at the tutorial it doesn't seem that's possible. I have tried to go into command and turn on the hidden admin account but it won't show up either.

-Jason
My System SpecsSystem Spec
15 Nov 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

What happens in safe mode?
My System SpecsSystem Spec
Reply

 No Login Option




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