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Windows 7: Restart problem

08 Jun 2009   #1
rainbringer

Windows 7
 
 
Restart problem

Hello,

I've AMD Athlon 3600+ on Asus A8N-E Motherboard with 1GB RAM.
I've installed Win7 a couple of weeks ago and it worked just fine until yesterday, when the restart problem appeared: when I try to restart the machine, it shuts down all programs and windows, but it won't restart the hardware - it hangs on the black screen, when the monitor displays "no signal", but there's no actual restart. On the first time when I push the restart button on the PC nothing happens, and only on the second push the system restarts.

I don't even know if it's a software problem, or my motherboard tricks me...

Thanks in advance!


My System SpecsSystem Spec
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08 Jun 2009   #2
Orbital Shark

 
 

Hi rainbringer, welcome to the forums.

Firstly what software have you recently installed? More importantly, AntiVirus, some have been known to halt the Shutdown/Restart process. Also, what build of Windows 7 are you using?

This info could be invaluable when it comes to helping solve your issue




Jeff
My System SpecsSystem Spec
08 Jun 2009   #3
Captain Zero

Windows 7 Home Premium x64
 
 

Delete your pagefile. It's possible it may have become corrupted.

For help with this, try this tutorial.
My System SpecsSystem Spec
.

08 Jun 2009   #4
G2gCya

Windows 7 Home Premium x64
 
 

did u run any registry cleaner?
My System SpecsSystem Spec
08 Jun 2009   #5
rainbringer

Windows 7
 
 

Wow! On the first 5 forums I've registered to, I have an average of reply in a couple of days

I'm currently at work so can't tell about my Win7 build - don't remember.
The last software I installed was Photoshop CS3 two weeks ago - much before the problem appeared.
But I've updated Windows with a critical update - new definitions for the... mmm.. forgot its name... some kind of protector
I've AVG 8.5 Free installed - I think it was the first appilcation I've installed on the system and before the problem has begun I hasn't updated it, so I don't think it's related to the problem.
I haven't ran any registry cleaners yet.

So... my actions when I return home:
1) finding out my Windows build
2) deleting my pagefile
3) disabling my AVG
Before steps 2 and 3 I'll check if the problem persists.

I'll report if something helps.

Thank you all!
My System SpecsSystem Spec
08 Jun 2009   #6
Orbital Shark

 
 

1 quick note, disconnect from the net when you deactivate AVG, just as a safety precaution.
My System SpecsSystem Spec
08 Jun 2009   #7
rainbringer

Windows 7
 
 

Tried all the suggested - nothing helped.

The problem was solved by restoring my system to the restore point before the two last Win7 updates.

Thanks to all!
My System SpecsSystem Spec
Reply

 Restart problem




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