Windows 7 Help

Dzomlija said:

chaoticlegend71 said:

Dzomlija said:

Ok, then try the Launch Startup Repair solution. I'm unable to check right now, but at some point in the process after selecting "Launch Startup Repair (Recommended), you should get a choice to try other options:
Attachment 117232

It is at this point you should try System Restore, and then restore back to a point before you installed the updates...

when i do try that option screen is blank and only thing i can see is a mouse pointer.

Can you move the mouse around, and does it stay that way (mouse, black screen) for long? Perhaps it's just busy loading something and you need to wait a bit?

i can move the mouse but that is all and the screen is still blank and harddrive is not busy as in to say its loading or trying to load a program.

Dzomlija said:

Can you then boot from your Windows DVD and try to launch Startup Repair from there? Maybe accessing System Restore then will work...

I'll get back to you in a couple hours, I've an appointment I need to get to, sorry

i tried that earlier and does not work.

hey all was just wondering if i can get some more help with this issue.

thank you.

DocBrown said:

I think at this point , we may need all your hardware specs listed !

if i did not get a blank screen with just a cursor it would be simple.

What happens when you try to boot your Win7 DVD or Repair CD to run Startup Repair?

You need to boot the DVD, select Repair my Computer on second screen, accept any repair offered, but if it doesn't start boot back in, click through to Recovery Tools list to run Startup Repair up to 3 separate times in case the System MBR needs repair. Startup Repair - Run 3 Separate Times

Startup Repair should offer to run System Restore as one of its many tests, however if it continues to fail I'd try to run System Restore from the Recov Tools list.

If this fails, you can copy out your files using the DVD: Copy & Paste - in Windows Recovery Console

From that point, you can either wipe the HD to reinstall or use free Partition Wizard bootable CD to post back a camera snap of your Disk Management drive map and listings. We need to see that either the 100mb System Reserved or Win7 partition are marked Active as Startup Repair will fail otherwise.

http://www.partitionwizard.com/download.html
SSD / HDD : Optimize for Windows Reinstallation
Clean Install Windows 7

Repair Install

OP cannot start Windows to run Repair Install.