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Windows 7: Windows 7 x64 freezing issues like others have had...any other ideas

01 Dec 2010   #1
weshawk5

Windows 7 Professional 64bit
 
 
Windows 7 x64 freezing issues like others have had...any other ideas

I'm having the same freezing issues that alot of people have had. The system freezes randomly, 10ish seconds later the mouse freezes, and you have to reboot the system by pushing reset on the case. The music loops in the background if there was something playing and im getting no BSOD.

All of the hardware in my pc is x64 compatible and is up to date (AMD quadcore cpu, gtx 280...ect)

Ive tried to fix the problem by researching other posts and nothing has worked, basically this is a last ditch effort before I go back to XP and give 7 another try when SP1 comes out. The problem started when I put windows 7 x64 on my system.

Things ive done/observed...

All drivers are updated and correct.
scanned memory overnight twice (memtest86) - no errors
scanned HDDs - no errors
took out individual components and tried w/o them (sound card, video card)-nothing
BIOS is up to date
adjusted power setting to max- seemed to help but still freezes
no helpful errors in even viewer...only critical is unexpected shutdown

it seems to work better in safe mode but will still freeze.

Freezes are random put they seem to happen more often it alot of data is being transferred or if im doing a lot on my pc at one time. Like if im just playing online poker or on the net it wont freeze as often, but if im trying to listen to music at the same time it will freeze. When I tried to transfer a large amount of music from an external HDD to my pc it would freeze up very quickly.


My System SpecsSystem Spec
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01 Dec 2010   #2
geniulmalefic

Windows 7 Enterprise x64
 
 

I've experienced same problem on my PC,but I've tried a diferent version of Windows 7,and update it.
Don't turn off automatic updates,install al updates,and see if the problem persists.
My System SpecsSystem Spec
01 Dec 2010   #3
weshawk5

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by geniulmalefic View Post
I've experienced same problem on my PC,but I've tried a diferent version of Windows 7,and update it.
Don't turn off automatic updates,install al updates,and see if the problem persists.
What do you mean a different version...

Auto updates in on and everything is up to date.
My System SpecsSystem Spec
.

01 Dec 2010   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi all welcome to the forums does explorer crash and restart itself when the freezing happens?
My System SpecsSystem Spec
01 Dec 2010   #5
weshawk5

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by brianzion View Post
hi all welcome to the forums does explorer crash and restart itself when the freezing happens?
If you mean internet explorer...I use fire fox so its never open.

Once it freezes everything locks up and I have never been able to restart it without pushing reset on the case.
My System SpecsSystem Spec
01 Dec 2010   #6
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you added content to the context menus when you have added programs? sometimes explorer.exe will crash because of incompatibility in the shell, i have experienced this with two programs and since not using them problems have stopped i found the culprits using shellxview by nirsoft

extract from write up: Shell Extensions are in-process COM objects which extends the abilities of Windows operating system. Most shell extensions are automatically installed by the operating system, but there are also many other applications that install additional shell extension components. For example: If you install WinZip on your computer, you'll see a special WinZip menu when you right-click on a Zip file. This menu is created by adding a shell extension to the system.
The ShellExView utility displays the details of shell extensions installed on your computer, and allows you to easily disable and enable each shell extension.
you go through the listed items and disable the ones you think may be culprit.
ShellExView can be used for solving context-menu problems in Explorer environment. For more information, read the following article: Right-click is slow or weird behavior caused by context menu handlers

download here
ShellExView - Shell Extension Manager For Windows


Attached Images
Windows 7 x64 freezing issues like others have had...any other ideas-shellxview.png 
My System SpecsSystem Spec
01 Dec 2010   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by weshawk5 View Post
Quote   Quote: Originally Posted by brianzion View Post
hi all welcome to the forums does explorer crash and restart itself when the freezing happens?
If you mean internet explorer...I use fire fox so its never open.

Once it freezes everything locks up and I have never been able to restart it without pushing reset on the case.
i mean windows explorer that control's your files etc
My System SpecsSystem Spec
01 Dec 2010   #8
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

That is typically a sign of a hardware issue. Have you reset the CMOS on your motherboard? Is your HSF mounted properly, and using some form of heat transfer compound? Is your case clean and clear of dust? It is also possible that your PSU is either weak or failing.
My System SpecsSystem Spec
01 Dec 2010   #9
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

if you are unsure have a read here Windows Explorer - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
01 Dec 2010   #10
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Perform a SFC Scan

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, and then press ENTER:

sfc /scannow

A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer and check.

more information here How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
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 Windows 7 x64 freezing issues like others have had...any other ideas




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