Windows 7 reboots everytime I select shutdown

Jacee said:

Source = ATIeRecord | ID = 16389
Description = ATI EEU the creation of a class has failed

Seems to be the biggest problem.

Sorry, I'd read that wrong, it was only 1 error for ATI. I got 31 from the column below which was the total number of warnigns for various things.

Run the diagnostics and then make sure your drivers are up to date.

I assume you mean Windows Memory Diagnostic? If so, just done that and there were no errors. As I mentioned before, I know the motherboard has updates to download form the Asus site. But when I download them, there's just a ROM file that's of no use.

As you seem to know what your talking about parabellum, is it still needed to install the motherboard using the disc that came with it when using Windows 7? I know I did with Vista but I'm sure when I originally installed 7 I didn't need to use it. Only problem I can't find the disc anywhere. I never throw discs, I've just put it in a safe place with other discs and nopw can't find them.

I meant run Memtest86+ here:

Memtest86.com - Memory Diagnostic

and boot it off the CD to check your memory. Do the same thing with Hitachi's GST tool. The Windows memory test may not pick up any errors. As for the motherboard disc, the drivers are outdated and the only ones you need are GPU, sound, and NIC.

I worked on a computer not long ago that also had the habit of restarting when shutdown. It turned out to be caused by the PSU. If you have another PSU you could swap them and see if it helps or not.

parabellum said:

I meant run Memtest86+ here:

Memtest86.com - Memory Diagnostic

and boot it off the CD to check your memory. Do the same thing with Hitachi's GST tool. The Windows memory test may not pick up any errors. As for the motherboard disc, the drivers are outdated and the only ones you need are GPU, sound, and NIC.

I've burned the Memtest ISO to disc but when I put it in the blu-ray drive it just comes up with various files. Am I supposed to change the boot priorities in the BIOS so it reads the disc before loading Windows? I looked for Hitatchi's GST tool but the nearest I could find was the OGT diagnostic tool:

Downloads

debugged said:

I worked on a computer not long ago that also had the habit of restarting when shutdown. It turned out to be caused by the PSU. If you have another PSU you could swap them and see if it helps or not.

Unfortunately I don't have another PSU I could use. It looks like I'll probably have to try one at some point, just annoying that I'll have to spend £70 on one (that's what this one cost) which might be for nothing.

I tried the Memtest cd and can't get it to work properly. It boots up fine and comes up with the blue screen with various bits of info on it. I press c for configuration but then I have lots of options I simply don't understand. Haven't a clue what I'm supposed to be doing with all the options available. But then when I try to go back to the main screen or press escape, nothing happens. Tried this several times. And I have to power down the pc pressing the power button (which then restarts itself anyway).

Looks like I'm going to have to pay to get someone to look at this.

For the memtest CD you don't need to change anything at first, just let it run and check no errors come up. Set the first boot in your BIOS to your DVD or Blu-ray drive and then let it run. For the HDD, its the first tool in the link I posted:

Downloads

The one called "Drive Fitness Test" (the .iso) you need to boot off that similar to memtest and then let it analyze your hard disk. If both these tools don't find any fault, then the problem lies elsewhere.

Is it possible you have some sort of logic latch on your mobo? you could try powering off and remove your mobo battery for 20 secs(after making sure you have backed up your cmos settings of course).