Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Stange Issue

13 Jun 2009   #1

7 Build 7100
Stange Issue

Hello All,

My first post to the forum. What a wealth of info. Looking forward to contributing...

Maybe someone has a similar issue? this one is wierd.

Seems as if compnents of the OS fail after different periods of time. when the failure occurs I will see the handy dandy CPU meter stabilize at 70%. At that point I know that it's happening. No programs can be launched. the only button that works in the program list is shutdown. If I click on start (now the windos icon) then all programs the list is empty. Right click on the task bar to launch the task manager and i get "C:\windows\system32\taskmgr.exe No such interface supported"

Event Log

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 1

Source WHEA-Logger
Event ID 18

Faulting application name: SynTPEnh.exe, version:, time stamp: 0x47ec4a06
Faulting module name: SynTPEnh.exe, version:, time stamp: 0x47ec4a06
Exception code: 0xc0000005
Fault offset: 0x00000000000067aa
Faulting process id: 0xae4
Faulting application start time: 0x01c9eaae88979335
Faulting application path: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Faulting module path: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Report Id: a7fb8d0f-56a2-11de-ad9c-0022645f1479

Source Application Error
Event ID 1000

Windows 7 build 7100 64 bit
AMD Turion X2 64 Proccessor
4 Gig RAM
250 Gig HD
HP Laptop 6735s

Thanks in advance


My System SpecsSystem Spec
13 Jun 2009   #2

Windows 7 Ultimate x64, Mint 9

This sounds like a bad CPU...... Any other opinions?

My System SpecsSystem Spec
13 Jun 2009   #3
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Uninstall the driver, then try re-installing and see if that helps fix the problem.
Touchpad problem ... I think.
My System SpecsSystem Spec

13 Jun 2009   #4

Windows 10 Pro x64 x3, Ubuntu

I would agree with Jacee, This could be related to a memory fault so it may be wort running MemTest although the details do point to the synaptics touchpad software.

Check with the Laptop manufacturer for the latest driver (7 or if not then Vista), and see if that improves things
My System SpecsSystem Spec
13 Jun 2009   #5

7 Build 7100

thanks for the quick replys...

I was thinking CPU too maybe proccessor.

Jacee - you probably noticed but my original post has two events the second being the touch pad. thinking the touchpad problem might be a symptom of the larger problem. Strangly enough the touchpad continues to work when the driver fails.

anyone have a similar problem? I didn't notice anyone on this forum with this issue and researching the events yealded way to many unrelated results. it almost seems like the 64 bit components of the OS fail. Maybe what I should do is re-install the bios and chipset and a reinstall the OS. For some reason i feel that it's a hardware error that will require replacement/repair. i wonder if windows 7 taxed it too much. Seems like the fan wasn't running as much maybe it overheated it.

thanks again.
My System SpecsSystem Spec
13 Jun 2009   #6

7 Build 7100

I ran the mem test. Memorey tested OK
My System SpecsSystem Spec
13 Jun 2009   #7

Windows 7 Ultimate x64, Mint 9

I still think that it is a Processor issue. It may have gone bad, or perhaps the BIOS is glitching. Try reinstalling the BIOS if you know how, and perhaps Seven as well.

My System SpecsSystem Spec
13 Jun 2009   #8
Microsoft MVP


I'd suggest uninstalling the touchpad software/driver and seeing if it works without it (have a USB mouse handy just in case). Win7 auto-magically installed the drivers for my Lenovo laptop without any prompting.

WHEA errors are errors that are generated by the CPU. Most often they are hardware errors, but they can be related to compatibility or even drivers.
My System SpecsSystem Spec
13 Jun 2009   #9

This is why...

Hi Altersol...

The cache stores important data and code. If this is corrupted, errors often occur. Software performing read or write operations to non-existent memory regions which leads to confusion for the processor.

I give you two solutions...

1. Use the previous version of your existing driver. I give you its link...
Download License Agreement | Synaptics

Replace your current driver with this one. This vista driver may support windows 7 too.

2. Decode MCE(Machine Check Exception) with this windows command line program from AMD.

This is for family 0x10 and 0x11 processors. Cautious about this!

My practical solution:

If you have abode flash player installed, remove it. Now reboot and see whether the problem is coming again.

Note: The error you get is common in windows XP even for your laptop series. Windows 7 is not the reason for this error.

Hope this solves!
My System SpecsSystem Spec
13 Jun 2009   #10

Windows 7 x64 Pro

My first suspicion is that the CPU is dying?
My System SpecsSystem Spec

 Stange Issue

Thread Tools

Similar help and support threads
Thread Forum
Stange effect of partition on drive performance
I just had a strange experience I don't know how to interpret. I got a used laptop that was distressed and would not boot. I pulled the 500GB SATA II drive and ran some tests on it, and was dismayed to find transfer rates of under 20MB/s. I ran CHKDSK on it, which produced no errors and did not...
Hardware & Devices
stange problem
I bought a software to read the texts in many language called naturalreader , and download some of speech engines by some of language as french and italian and so on then the program worked perfectly , but when the electric current was cut off abruptly and my computer restart I surprised by a...
Sound & Audio
Stange Problem - user account disappeared
I have Windows 7 Home Premium x64, and I used to have two accounts set up - One was my account (Admin) and one was a normal account for my mother. I forget what prompted HER account to disappear from the login screen, but something did. I do know for sure that it wasn't some sort of virus or seedy...
General Discussion
Stange login behavior for Admin
Have a domain system that is set via Group Policy to have the domain set for the default "log in to" option. Works well on all machines but one. When typing in "Administrator" in the "Log me in to:" field, I get as far as "Administrat" and when I type the "o" in Administrator it automatically...
General Discussion
something stange now
before i say apologize if myenglish not good,i`m from indonesia. my note book installed OS windows 7 1 week it`s nothing seem happen after that i`ve try a couple converter dvd software from,tune up & registry software(winutilities),nero 9,firetune,firefox.opera...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:15.
Twitter Facebook