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#1
System Repair and Safe Mode won't work.
Hi, my laptop starts up as the "windows did not shut down properly" screen where I can start windows normal to do repair. When I start windows normally it sends me to the repair screen. And when I select system repair it just freezes at a light blue and geen screen and the only thing showing is my cursor. Ive tried to run the system in safe mode but it freezes at classpnp.sys, and eventually sends me back to the repair screen that is frozen. I don't believe I have my windows 7 installation disk for my laptop so that is out of the equation.
My brother was using my computer and said it was updating when this happened so Im not sure what caused all this.
Thanks.