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Windows 7: Help With Repairing files

22 Dec 2010   #21
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The product key could be used to call MS or the dealer of your Computer to get a DVD at cost, about $25


My System SpecsSystem Spec
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22 Dec 2010   #22
moldjelly

Windows 7 Ultimate x64
 
 

im currently on my laptop and it is running the same esaxt os as my desktop can't i just create a repair disk then repair my desktop with it?
My System SpecsSystem Spec
22 Dec 2010   #23
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This is what you can do
YOu can create a DVD, but its not the same as the install DVD.
The best thing to do is to get an install DVD and reinstall, with the key number
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Windows 7 recovery disk is used to boot Seven when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Windows will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Windows still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.




Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot. Startup Repair

Problems starting up a PC can be tricky to fix, since Windows hasn’t had a chance to load its arsenal of troubleshooting tools. Some people simply give up and reinstall Windows.
Startup Repair is designed to prevent a time-consuming reinstallation by diagnosing and repairing problems that prevent Windows from booting. Introduced in Windows Vista, Startup Repair is even easier to use because Windows 7 now installs it on your hard drive for you.

Click this bar to view the full image. The Startup Repair tool in Windows 7 can help fix problems that prevent Windows from booting up.



Get help
But you can boot, so this is not applicable. The DVD that is shown is the only one that you can legally download from sources other than MS or dealers.
My System SpecsSystem Spec
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23 Dec 2010   #24
moldjelly

Windows 7 Ultimate x64
 
 
Help doing a repair install

Ok it says Windows could not retrieve information about the disks on this computer. I tried turning on the virtual disk service and it does the same thing.
My System SpecsSystem Spec
23 Dec 2010   #25
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Hope this helps

Repair Install

Sounds like you cant boot. You may need this

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Windows 7 recovery disk is used to boot Seven when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Windows will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Windows still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.




Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot. Startup Repair

Problems starting up a PC can be tricky to fix, since Windows hasn’t had a chance to load its arsenal of troubleshooting tools. Some people simply give up and reinstall Windows.
Startup Repair is designed to prevent a time-consuming reinstallation by diagnosing and repairing problems that prevent Windows from booting. Introduced in Windows Vista, Startup Repair is even easier to use because Windows 7 now installs it on your hard drive for you.

Click this bar to view the full image. The Startup Repair tool in Windows 7 can help fix problems that prevent Windows from booting up.



Get help
My System SpecsSystem Spec
23 Dec 2010   #26
moldjelly

Windows 7 Ultimate x64
 
 

oh hey richc lol i got the dvd and then i tryied to upgrade and no luck. it says Windows could not retrieve information about the disks on this computer then closes it

I can boot, but there are things that don't work correctly like windows explorer, is there anything i can do to make it run the upgrade?
My System SpecsSystem Spec
23 Dec 2010   #27
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Lets go slow
If you want to fix the computer and you can boot we start with a system restore. Not a repair
Pick a date 5 days before the problem began
System Restore
My System SpecsSystem Spec
23 Dec 2010   #28
moldjelly

Windows 7 Ultimate x64
 
 

Don't you rember my last post? I have no restore points, i have no backup images, but i did get the dvd , most of my files are corrupt but someare working fine, i need to do a repair install but i need to know how to get past this issue of it not finding the harddrive correctly
My System SpecsSystem Spec
23 Dec 2010   #29
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The problem could have been with the hard drive, it could have crashed, I really cant say.
Can you get into bios to set the computer to boot from the DVD?
Know how to do that?
My System SpecsSystem Spec
23 Dec 2010   #30
moldjelly

Windows 7 Ultimate x64
 
 

The harddrive did not crash the thing boots it got screwed up cause i got tired of it takeing so long to partion, so i canceled it. Yes i know how to boot from a cd lol
My System SpecsSystem Spec
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