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Windows 7: Open programs disappear

23 Dec 2010   #1

Windows 7
Open programs disappear

Hi guys,

Just recently a staff member has been having issues whereby their open programs will disappear from the screen. I scrolled over the Show Desktop icon on the taskbar and the staff member said that the result is the same as what happens randomly. They assure me that when the programs disappear the mouse is not over Show Desktop icon but can be anywhere on the screen.
The desktop and all the icons can be seen.
If the mouse is moved around the programs come back to life.
Any ideas on what the issue might be?



My System SpecsSystem Spec
23 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Happy Holidays
I have helped many with this problem and it always begins with the mouse was not on the show desktop icon and later it is found that it is
May I suggest that you turn the icon off
Just right click on it and untick peek at desktop
After this is done if you still have the problem, may I suggest
Go to search
device manager and make sure that the graphics driver is up to date and not showing yellow warning markers
Then go to event viewer when this happens (from search) and go to adminstrative section and look for errors
My System SpecsSystem Spec
23 Dec 2010   #3

Windows 7

Thanks richc46 for the quick reply. I'll give that a go.
My System SpecsSystem Spec

23 Dec 2010   #4

Windows 7 Ultimate x86

Just an idea and certainly a longshot
Defective Keyboard....the Keyboard command WIN (key) +D minimizes everything so if those two keys get stuck
all you see is the Desktop.
Or let's say it's a wireless keyboard and one key on the tv remote just happens to send a similar signal...
Like I's a long shot

My System SpecsSystem Spec
23 Dec 2010   #5

Windows 7

Long shots are always fun! :-P
My System SpecsSystem Spec
28 Dec 2010   #6

Windows 7

Hey there,

Found that the Peek at Desktop is greyed out, guessing this is a permissions issue?
My System SpecsSystem Spec
28 Dec 2010   #7

Windows 7 Ultimate x86

Check in taskmanager if dwm.exe (Desktop Windows Manager) under the Processes-Tab is running
My System SpecsSystem Spec
28 Dec 2010   #8

Windows 7 Ultimate x64 SP1

Must be a permissions issue set in the Local Policy Editor because I have dwm.exe running and can select the option with no problem:

Open programs disappear-screenshot00329.jpg

Seeing as how you demonstrated the feature, you most likely have dwm running.

My System SpecsSystem Spec

 Open programs disappear

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