seagate wont show files

Hi all. looking for some expert help. i had to re set my pc to factory.when i plugged in my seagate ext hard drive, i cant view my documents anymore. it keeps saying i dont have permission to access the folder...i have tried renaming me as the administrator, but my head is a bit messed up with it now,,, i'm not what you call a technical pc person, any help will be much appreciated......many thanks

ant66 said:

Hi all. looking for some expert help. i had to re set my pc to factory.when i plugged in my seagate ext hard drive, i cant view my documents anymore. it keeps saying i dont have permission to access the folder...i have tried renaming me as the administrator, but my head is a bit messed up with it now,,, i'm not what you call a technical pc person, any help will be much appreciated......many thanks

Probably a permissions problem. Since you reset back to default you are no longer the owner. You can test this by right clicking one of the files and clicking take owenership (you can find instructions and a download for this in our tutorial sections)




Ken J

i will give this a look...many thanks for the reply

thankyou. i will let you know how i get on....