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Windows 7: Multiple problems lately. Plz help.

31 Dec 2010   #1

Windows 7 x64
Multiple problems lately. Plz help.

When i right click the desktop and click Personalize, I get an error message saying,

Explorer.EXE | X |
No such interface supported |

What is this?

Also, now when i try to save a picture from the internet anywhere but the download folder it says,

picture.jpg |
Class not registered |

Ive run multiple virus scans with Microsoft security essentials and it pulls up nothing.

I really dont want to re format or restore. Computers gotten really slow lately.

Thanks all!

My System SpecsSystem Spec
31 Dec 2010   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1

See if Malwarebytes' Antimalware discovers anything .....

Download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.50.1 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
My System SpecsSystem Spec
01 Jan 2011   #3

Windows 7 x64

Wow... lol. I had it delete them but i guess some of them never effected me because i dont use internet explorer.

Malwarebytes' Anti-Malware

Database version: 5431

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

1/1/2011 12:10:13 AM
mbam-log-2011-01-01 (00-09-58).txt

Scan type: Full scan (C:\|E:\|F:\|G:\|H:\|)
Objects scanned: 410201
Time elapsed: 25 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{0D82ACD6-A652-4496-A298-2BDE705F4227} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{7025E484-D4B0-441a-9F0B-69063BD679CE} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{A89256AD-EC17-4a83-BEF5-4B8BC4F39306} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> No action

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\ShopperReports.Reporter (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\ShopperReports.Reporter.1 (Adware.ShopperReports) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\SRS_IT_E8790577B676555432A897

(Malware.Trace) -> Value: SRS_IT_E8790577B676555432A897 -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
My System SpecsSystem Spec

01 Jan 2011   #4

Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS

How it's working now? Also run sfc /scannow in an elevated command prompt.
My System SpecsSystem Spec
01 Jan 2011   #5

Windows 7 x64

Its running ok. Little glitchy now and then but its still a little slow. Can you repeat what you said but maby in a way i can understand, lol.
My System SpecsSystem Spec
01 Jan 2011   #6

Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS

Type cmd in start menu search. Right click cmd.exe which appears at top in the results and select 'Run as administrator'.
Enter the admin account's password if prompted.
Type sfc /scannow and hit enter.
Sit back and wait. If any errors are found, they'll be automatically corrected.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
01 Jan 2011   #7

Windows 7 x64

ok thanks. What exactly does this do though?
My System SpecsSystem Spec
02 Jan 2011   #8

Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS

It checks the integrity of the system files and repairs any corrupted or tampered files. This wont cause you lose any data. It just retores the default system files in case of any corruption or modification.
My System SpecsSystem Spec
02 Jan 2011   #9

Windows 7 x64

it came up clean. Thanks for all your help guys. Whats the best anti virus and anti spyware?
My System SpecsSystem Spec
03 Jan 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

Quote   Quote: Originally Posted by thomas0zero View Post
it came up clean. Thanks for all your help guys. Whats the best anti virus and anti spyware?
Various opinions on that.

Depends on whether you want free or are willing to pay. Some say the free is as good as the paid.

Look in the system security section for lots of discussion.

I use Microsoft Security Essentials and the licensed (paid for) version of Malware Bytes, both running at the same time.
My System SpecsSystem Spec

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