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Windows 7: File Visibility in 32bit vs. 64bit Win7

03 Jan 2011   #1
pmokover

Windows 7
 
 
File Visibility in 32bit vs. 64bit Win7

I have four PCs all running Win7 Ultimate. Three of the PCs have 32bit Win7 and the fourth has 64bit.

When I use Windows Explorer to view the following folder on any of my PCs I see all of the files and sub-folders in it: c:\windows\system32\tasks

I use the WinZip program to backup a number of folders on all of my PCs including the folder mentioned above. On my three 32bit PCs everything works perfectly. On my 64bit PC WinZip sees only one of the sub-folders and none of the files. (None of the files or sub-folders is marked hidden or read-only.)

I have no idea why thatís happening on my 64bit PC. I also have no idea if itís related to 64bit vs. 32bit or whether thatís just a coincidence.

What might be causing WinZip to see only one sub-folder and none of the files in this folder on my 64bit machine? Any clues appreciated!

Thanks
Peter


My System SpecsSystem Spec
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03 Jan 2011   #2
bmcdevitt

Windows 7 pro 64 bit
 
 

have you tried How to show hidden files in Windows 7 ?

also make sure you are running winzip as administrator
My System SpecsSystem Spec
03 Jan 2011   #3
pmokover

Windows 7
 
 

Quote   Quote: Originally Posted by bmcdevitt View Post
have you tried How to show hidden files in Windows 7 ? also make sure you are running winzip as administrator
Thanks for the reply. As I said in my original message none of the files or sub-folders is hidden. WinZip is running from an Administrator acount.

Peter
My System SpecsSystem Spec
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03 Jan 2011   #4
sygnus21

Windows 10 Pro
 
 

Not to be funny but does that mean you went to folder view and clicked the boxes to show all hidden folders and files?

Quote   Quote: Originally Posted by bmcdevitt View Post
You don't say if you did this, you just say they aren't hidden.

Quote   Quote: Originally Posted by pmokover View Post
As I said in my original message none of the files or sub-folders is hidden.
Also, what version of Winzip are you using?
My System SpecsSystem Spec
03 Jan 2011   #5
pmokover

Windows 7
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Not to be funny but does that mean you went to folder view and clicked the boxes to show all hidden folders and files?
Yes. That's part of my standard setup for all of my PCs. Show hidden files & folders.

Quote:
Also, what version of Winzip are you using?
I'm using version 15 of WinZip and the same thing happened with version 14.5 on this PC (my 64bit Win7 PC). No such problem on any of my 32bit machines.

Peter
My System SpecsSystem Spec
03 Jan 2011   #6
sygnus21

Windows 10 Pro
 
 

Hmmm.... It may be an issue with Winzip under a 64-bit OS, even though the program has been compatible with 64-bit OS's since version 11.1

You might fire off an e-mail to tech support asking them. I mainly use Winzip to unzip files and thus am still on version 11.2 so I can't provide any further assistance.

Sorry.
My System SpecsSystem Spec
03 Jan 2011   #7
pmokover

Windows 7
 
 

At this point I'm open to any possibility. I did already send a detailed message to WinZip support but have not heard back yet.

One of the interesting things about this problem is that it happens only in this one folder (c:\windows\system32\tasks). I do not have the problem with any other folder on my 64bit PC (any other folder of the ones that I backup).

Peter
My System SpecsSystem Spec
03 Jan 2011   #8
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by pmokover View Post
I use the WinZip program to backup a number of folders on all of my PCs including the folder mentioned above.
Quote   Quote: Originally Posted by pmokover View Post
One of the interesting things about this problem is that it happens only in this one folder (c:\windows\system32\tasks). I do not have the problem with any other folder on my 64bit PC (any other folder of the ones that I backup).
Why are you zipping them for backup? Why not just create an image of the entire OS.

Windows 7 can do that for you - Backup Complete Computer - Create an Image Backup

It can also do regular backups for you as well - Backup User and System Files

Sorry if you already knew this, I'm just not getting the zip thing.
My System SpecsSystem Spec
03 Jan 2011   #9
pmokover

Windows 7
 
 

sygnus21 Thanks for your reply.

I do several different levels of backup including periodic images of the entire C drive. The Zip backups are more frequent. But, the issue here is not about the best way to do backups.

The issue is why WinZip is not seeing files and some sub-folders in a particular folder on a particular PC. The files and sub-folders are there but WinZip doesn't see them so it doesn't include them in the backup zip file. Why doesn't WinZip see them?

Peter
My System SpecsSystem Spec
04 Jan 2011   #10
sygnus21

Windows 10 Pro
 
 

[QUOTE=pmokover;1163147But, the issue here is not about the best way to do backups.

The issue is why WinZip is not seeing files and some sub-folders in a particular folder on a particular PC.[/QUOTE]

Agree and understand. I was just curious as to the Winzip method. You answered it, and yes, this issue is why Winzip isn't doing what you want.

Anyways as I said before, I have no answer for you. Sorry

However If you figure it out I would ask that you let me know. Always nice to learn new things.

Good luck.
My System SpecsSystem Spec
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 File Visibility in 32bit vs. 64bit Win7




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