I am new to Windows 7. My main complaint is with the icons on the desktop. When I click on one it takes about 30 seconds to open, XP opened immediately.
My second problem is when I am working in Paint Shop Pro it will tell me
Windows is having a problem and is shutting down. I can't save my work and
lose everything.
Any help out there for my problems.
Many thanks!
Neither of those things are normal for Win 7. The icons should open programs more or less immediately, and if windows shuts down like that there is a problem with the software.
A lot more information is needed to diagnose such problems.
You can use this;
Speccy - System Information - Free Download
<http://www.piriform.com/speccy>
to find out more about your system.
Download and install it. Fill out the "My System Specs" ( Lower left of your post viewing window ), using the information you get from "speccy". Then we have some basis for diagnostics.
Regards....Mike Connor
I checked and it is $24.95 to download it.
I have a Dell Studio XPS 8100 a 64 bit OS, Intel core(T)i5 CPU
650@3.20GHz 320 GHz, 6.00 GB RAM
Do you need any more info to help me?
Thank you!
Speccy is free.
From the same people who make CCleaner, Piriform.
Piriform - Products
<http://www.piriform.com/products>
Quite a lot of info is required in order to carry out sensible diagnostics. Without the info it's quite impossible to offer any useful advice on various problems.
Regards....Mike Connor
Do you have this problem with all shortcuts on the desktop?
As regards Paint Shop Pro, this could well be an issue with the program that requires an update from the vendor.
Yes, all shortcuts. I'll try Speccy again. Thanks
This is what Speccy says:
OS Windows 7 Home Premium 64 bit
CPU Intel core i5 650 @3.20GHz 21 C
Ram 6.0GB Dual-channel DDR3 @ 665MHZ (9-9-9-24)
Motherboard Dell Inc. OG3HR7 (CPU 1)
Graphics DellST2310 @ 1920x1080 ATI Radeon HD 5450
Hard Drives 977GB Seagate ST31000528AS (RAID) 31 C
Optical Drives PLDS DVD+RW DH-16ABS
Audio Realtek High Definition Audio
Thanks again!
Well, it may or may not help but won't hurt to try. Do a full scan with Malwarebytes
Also, what antivirus program your using and what're your startup items? (Win key+R, msconfig>startup tab)
I use Norton. I have Malwarebytes, and Superantispyware I will do a scan. Don't know about the startup items.
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