how to repair my PC ? pls help

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  1. Posts : 3
    window 7
       #1

    how to repair my PC ? pls help


    my PC do not works well,
    compaq presario SR 5859 pc, 4 G ram, intel cpu
    buy for 1 yr

    i try trojan hunter to scan, no infected.
    i try restore to earlier system point, much worse

    cannot login admin account,
    very slow.
    cannot open most exe program, IE did not works.
    cannot boot from DVD, so I cannot recover it from my window 7 dvd,

    use system mechanic to repair and done, fixed all points but

    no improve,

    use eset antivirus scan, no infect
    use compaq pctool to check, all hardware is OK,

    how can I fix it ?
    pls comment and help,
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Is this an OEM Windows installation? If so, have you tried a Factory Reset?
      My Computer


  3. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #3

    Hi peterwong, welcome to the forums, We need a little more information to be able to assist you , If you would be so kind and tell us the problems you are having we would be very grateful :)
      My Computer


  4. Posts : 4,466
    Windows 10 Education 64 bit
       #4

    My first recommendation would be to reinstall windows. Do a clean install and format the partition windows will be installed to. Backup any documents, pictures etc you want to keep before hand. Be advised though they could be infected so I would scan them all before ever putting them back on my PC.
    You say you can't boot from DVD. Did you go into the BIOS and change your boot order so it goes to your DVD drive first?
      My Computer


  5. Posts : 3
    window 7
    Thread Starter
       #5

    factory reset > recover do not works
    BIOS change to DVD boot order > but never booted by window 7 install DVD

    my question is I try everything I know and cannot recover my PC
    seems like a virus attack, but no sign after scanning and rechecking
      My Computer


  6. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #6

    peterwong said:
    factory reset > recover do not works
    BIOS change to DVD boot order > but never booted by window 7 install DVD

    my question is I try everything I know and cannot recover my PC
    seems like a virus attack, but no sign after scanning and rechecking
    Hi peter when you say it never booted to win7 install dvd , you did "Press any key to boot from cd/dvd" when advised to did'nt you ?
      My Computer


  7. Posts : 3
    window 7
    Thread Starter
       #7

    the problem is " press any key to boot from dvd " never come up,
    the PC just boot & start the harddisk again

    the DVD is a bootable DVD, it is a legal version, I paid for this
      My Computer


  8. Posts : 4,466
    Windows 10 Education 64 bit
       #8

    Did you install windows on this PC originally? Is this DVD a full version or an upgrade version? Check your Windows 7 DVD to be sure it isn't scratched or smudged.
      My Computer


  9. Posts : 4
    MS Windows 7 Home Premium 64-bit
       #9

    Is is possible to formatted with the cd?Go and change the way the computer boots then press any key to boot from cd and there u go a fresh start please note that if u have only 1 hard drive evrithing will be lost.Please have the drivers of the computer ready to isntall them before formatting.
      My Computer


  10. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #10

    flaco said:
    Please have the drivers of the computer ready to isntall them before formatting.
    You cannot install drivers BEFORE reinstalling the OS, that doesn't work.

    ~Lordbob
      My Computer


 
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