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Windows 7: Crashing Help needed

24 Jan 2011   #11
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by SJMaye View Post
I noticed after removing MSE that Windows turned on Windows Defender. I went in and turned it back off.

on the chkdsk- I attached the log file if it helps.
Does your computer still crash after the removal of MSE?


My System SpecsSystem Spec
.
24 Jan 2011   #12
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No, not yet. As I stated in the first post it was crashing every few minutes at my fathers house. Since bring it to my house it hasn't crashed once.

I will leave it running a while to observe.
My System SpecsSystem Spec
24 Jan 2011   #13
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I am keeping an eye on it. I did a couple reboots and took a look at the event viewer. I seem to get a WMI error each time I reboot. Image attached.


Attached Thumbnails
Crashing Help needed-capture.png  
My System SpecsSystem Spec
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25 Jan 2011   #14
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by SJMaye View Post
I am keeping an eye on it. I did a couple reboots and took a look at the event viewer. I seem to get a WMI error each time I reboot. Image attached.
Remove any unnecessary start up programs
My System SpecsSystem Spec
25 Jan 2011   #15
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

First, thanks for your help thus far yowanvista. I AM learning.

This is a basic HTPC with little extra startups added, but I will try eliminating them to solve the WMI issue. But I just checked the event viewer as I woke the HTPC up this morning. Strange. I had two event ID 5's while the HTPC should have been asleep.

Event ID 5 Kernel-General

{Registry Hive Recovered} Registry hive (file): '\??\Volume{124fb507-d634-11df-a573-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{ADC753FE-2D28-4EA5-8524-7D08EAF8FC8A}' was corrupted and it has been recovered. Some data might have been lost.

This computer has rarely been used on since it was given as a gift at xmas, but I have 21 of these event ID 5s.

In searching posts relating to this event during the sleep function I only found one, but they did not know how they fixed it.
My System SpecsSystem Spec
25 Jan 2011   #16
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK. Using MSCONFIG I shutdown all startup programs. Rebooted and the WMI error was gone. Then one-by one I added them back. I now know which program is causing the error; the program for the little VFD display on the front of the HTPC case.

The only thing left is the event ID 5.
My System SpecsSystem Spec
26 Jan 2011   #17
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by SJMaye View Post
OK. Using MSCONFIG I shutdown all startup programs. Rebooted and the WMI error was gone. Then one-by one I added them back. I now know which program is causing the error; the program for the little VFD display on the front of the HTPC case.

The only thing left is the event ID 5.
Then you should update that software
My System SpecsSystem Spec
26 Jan 2011   #18
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Then you should update that software
This is the latest software, but not showing WIndows 7 compatible. I have an email in to the mfr to recommend which driver to use.

With regard to all the other crashes. All the crashes and errors ceased when MSE was removed. I mean with the exception of the event ID 5 mentioned above the event viewer shows nothing critical or errors.

That is strange. I had been using AVG(in other computers), but switched to MSE because I thought MS would know their OS better than anyone. I did not expect that to happen. What antivirus program(s) would you recommend to avoid this in the future?
My System SpecsSystem Spec
27 Jan 2011   #19
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

As for a free AV I would recommend Avast5/MSE, but if your want more protection try out trial versions of major vendors and see which one suites you best, I use KIS

Here are the most popular ones:

Norton AV/IS/360
Kaspersky IS/AV/Pure
Avast Free/Pro/IS
AVG
Avira
Eset

What's the Best Anti-virus?

Quote:
This is the latest software, but not showing WIndows 7 compatible. I have an email in to the mfr to recommend which driver to use.
It means that it was not Windows7 certified and this can cause problems on your computer, either remove/disable that device


Quote:
but switched to MSE because I thought MS would know their OS better than anyone.
All AVs can cause BSODs but MSE is generally BSOD-friendly
My System SpecsSystem Spec
27 Jan 2011   #20
SJMaye

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by yowanvista View Post
All AVs can cause BSODs but MSE is generally BSOD-friendly
I have installed Norton and continue to watch event viewer. Nothing yet. It may be great, but has all the bells and whistles. I know I can turn them off, but all I ever wanted was a simple, effective, lightweight anti-virus program. Norton is not that.

So, do you think something went wrong during my installation with MSE to cause all the problems I was having?

Also- I am coming up dry on event ID 5. has happened may 10 times in the last month. Should I be worried bout it? Have any pointers there?
My System SpecsSystem Spec
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 Crashing Help needed




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