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Windows 7: Where to post for RAID help? RAID10-4x500gb,SB710+M4A785TD-MEVO

24 Jan 2011   #1

windows 7, mac os X
Where to post for RAID help? RAID10-4x500gb,SB710+M4A785TD-MEVO

I just had a problem with my first attempt at a RAID10 setup. (RAID1+0)

Basically what happened was one of my disks dropped out.. and i got a message saying my raid volume had gone critical from AMD RAIDXPERT software..

The disks are not dead. They are all still functioning. What I dont understand is how to reform the proper RAID ARRAy.. as it wont 'go back together' perhaps there actually is something wrong with this disk but all the disks involved, 1 is an RMA'd drive i just received from WD and its working fine, the other 3 are all the same model WD caviar Blue 500gb Volumes. And Ive bought them all within the last 30 days pretty much. Ive NEVER IN MY LIFE had problems with hard drives i have hard drives that ive had since 4-5 years ago working fine still, so this is bizarre, but mind you i dont usually use RAID.
The IDE drives that i have in the same box on a software win7 Stripe raid0 are working like a rock.. i dont understand why when i wasnt even using the computer.. i get these messages saying the volumes are being plugged in and out.. the
motherboard i have is the asus m4a785TD-M EVO which seems to be a great board i really doubt the boards at fault.. it says its a SB710 chipset for the Raid controller in the manual in the SATA configuration page.

does anyone know where i can post to get some feedback on my situation? im running windows 7 64bit.. is there another forum i can try to post on aswell? perhaps?

My System SpecsSystem Spec
26 Jan 2011   #2

windows 7, mac os X

Still having problems with this.. i dont know what to do other then to bring back the motherboard.. which means tearing apart my system.. It seems to be an issue with the SB710 RAID controller built into this asus board..

theres a total of 5 sata ports on the board +1 esata on the back to make 6 sata ports.
1 of which is of course my boot drive SSD.
and the other 4.. 2 of them work just fine apparently, but the other 2.. keep "plugging in" and "plugging out" while im up + running.. for no apparent reason..
really wish someone could give me a clue here
My System SpecsSystem Spec
26 Jan 2011   #3
Microsoft MVP

Windows 7 Ult. x64


You need to post your system specs, including how you built the RAID in the first place, so we can try help you.

Also, I don't understand what your third post is about, but I can guarantee very few people will read it. Try to present some concise information, instead of copying and pasting whatever output that is. Perhaps you can post some information using Speccy?

My System SpecsSystem Spec

26 Jan 2011   #4

Windows 7 Ultimate x64

check the sata leads maybe m8, i built my mums pc brand new recently, and her 2nd drive seems to dissappear randomly, have just changed the leads, and waiting for her to return from holidays for testing... i noticed, sata leads look pretty dodgy to me (electrician), like the micro usb leads the phones use these days, im treating mine with care to try ensure the longest possible life with them...
some sata leads have little clips to help hold them in too which may help...
maybe try swapping leads around, might fix it, or replicate problem to another disk...
My System SpecsSystem Spec
26 Jan 2011   #5

windows 7, mac os X

i have swapped the harddrives. its not the drives themselves.. thats for sure..
My System SpecsSystem Spec
26 Jan 2011   #6

windows 7, mac os X

i dunno what to do other then to bring back the motherboard to the store because the hard drives work in raid formation in my other machine which uses a different RAID chipset.. intel ICHR chipset... on the p5b deluxe asus board.. this one, whatever hard drive gets plugged into SATA port 6 will always fall out of the raid.. amd raid xpert software reporting that the drive has been plugged out and will pop back and forth between in and out.. very frustrating as everything else with the machine is golden. works fast + i didnt want to put the time + efffort into redoing everything ive already done ;(
My System SpecsSystem Spec
26 Jan 2011   #7

windows 7, mac os X

one other thing i noticed is that in the bios.. ports 1-4 have their own settings .. for AHCI, IDE, RAID
and 5-6 are isolated.. and the problems im having is mostly with ports 5-6..
im wondering if this could have been caused by me installing windows with ports 5-6 set to IDE in the bios
and then changing it to raid after when i got the hard drives to expand..

guaranteed this is going to waste a few more days of my life. ugh
My System SpecsSystem Spec
26 Jan 2011   #8

Windows 7 Ultimate x64

sounds like it - on both counts (IDE set to RAID after and the time wastage)

what's special about ports 5 and 6?
My System SpecsSystem Spec
26 Jan 2011   #9

windows 7, mac os X

i dunno i guess its because AHCI is only supported on ports 1-4??? but they are seperated in the bios.

im about ready to get a different motherboard though.. i mean i cant use my harddrives in hardware raid knowing theres a chance that the raid can be unstable and have drives plugging in and out at random.. im gonna have a heart attack if thats the case. the reason i even bough this board was to have a raid10 setup so id could sleep at night knowing my data is safe x2...

right now my brain is telling me the potential causes could be:

a) a problem with my software install of windows + amd raid xpert? (unlikely imo)
and/or related to the settings of AHCI/IDE/RAID in the bios for the SATA channels
b) a problem with THIS SPECIFIC BOARD
c) a general problem with the SB710 Raid chipset (??anyone else had a problem?)

all 3 of these potential causes could be eliminated if i got a new board with a different raid chipset (SB850 instead of SB710) and reinstalled windows 7.
My System SpecsSystem Spec
26 Jan 2011   #10

windows 7, mac os X

this is what im seeing in my output of RAID XPERT software log..
im going to delete my 3xRAID0 now and try to make them single disks and raid them together with windows 7.. and test for stability over the next 2-3 days.. (the amt of time i have left before i have to take the motherboard back as my 30 days from purchase date will be up!)
My System SpecsSystem Spec

 Where to post for RAID help? RAID10-4x500gb,SB710+M4A785TD-MEVO

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