Help needed with startup problems

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  1. Posts : 15
    windows 7 64 bit
       #1

    Help needed with startup problems


    I'm having problems on system startup on my Win 7 i7 8gb Mesh PC, purchased 3 months ago.

    There are 2 distinct types of problems, they are intermittent so they don't happen every time, but they may be related:-

    1. Windows comes up, but some of the desktop icons are just the 'placeholders' rather than the proper icons. The mouse remains as an hourglass, and the PC is completely un-responsive, task manager does not come up either. It remains like this forever and the only thing for it is to switch off and on again.

    2. Windows comes up and all looks fine until you try to start any software. the system then freezes for about 5 or 6 minutes, and then eventually comes up, and everything works fine.

    There us nothing in the event log apart from a few timeouts.

    Because of the problems, I tend to use the system 'standby' mode most of the time instead of switching off properly.

    When my system is up and running, everything runs beautifully and fast too. I don't have any little yellow icons in the device manager.

    Any ideas what I can do to track down the problems?

    Thanks,
    Bernie
      My Computer


  2. Posts : 1,797
    Windows 7 Ulti. x64
       #2

    Welcome to SevenForums.
    Have you tried to update graphics driver? Device manager has no conflicts but you can right click on your display adapter and select properties. Then select update driver. Good luck to you with your problem
      My Computer


  3. Posts : 15
    windows 7 64 bit
    Thread Starter
       #3

    Yes, the driver is up-to-date, but thanks.
      My Computer


  4. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #4

    A few random thoughts:

    I had a similar problem when I was running Norton anti-virus software. The Norton app ran a full system scan at start-up -- which was maddening, because it took 4 - 6 minutes and until then, everything was, for all intents and purposes, frozen. Worse, I could never figure out a way to disable that scan or change it to another time of day. Could you be having a similar problem?

    Another possibility -- This situation occurs when, unbeknownst to me, my IE tabs don't close properly, and too many of them remain, technically, running, As a result of this, I then have too many iexplore.exe*32 processes running in the Task Manager - Processes list. All I have to do is to end all of those processes and the problem disappears, and all Desktop functions then work properly.
      My Computer


  5. Posts : 1,797
    Windows 7 Ulti. x64
       #5

    bernieraffe said:
    Yes, the driver is up-to-date, but thanks.
    Have you tried to run the scan suggested in this tutorial? Might be a windows problem.
    SFC /SCANNOW Command - System File Checker
      My Computer

  6.    #6

    Test your RAM using memtest86 CD for 5-6 passes or overnight to stress it: RAM - Test with Memtest86+

    Read HD SMART data by running Crystal Disk Info from desktop: Download Center - Crystal Dew World
    If HD has problems, run the maker's diagnostics/repair CD extended scan from boot: HD Diagnostic

    Complete these other troubleshooting steps: Computer lags every couple seconds
      My Computer


  7. Posts : 15
    windows 7 64 bit
    Thread Starter
       #7

    Thanks everybody for your help.

    I'll try out some of suggestions and report back.

    The problem is not IE or Norton as I don't use them. I use AVG as my virus checker and I can tell when it's scanning.
      My Computer

  8.    #8

    We see problems caused by AVG ever since it bloated up a few years ago.

    Try uninstalling it using Revo in Advanced mode, then install MSE or Avast 5 to see if it helps.

    How To Use Revo Uninstaller To Completely Uninstall Programs
    http://www.microsoft.com/security_essentials/
      My Computer


  9. Posts : 15
    windows 7 64 bit
    Thread Starter
       #9

    I've already disabled AVG and it made no difference.

    The less software I have to download and install, the better, but thanks for all advice.

    Surely if I had a memory problem, that would show up at random times, rather than when starting up?
      My Computer


  10. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #10

    bernieraffe said:
    i'm getting a sense that people are trying to sell me stuff! Sorry, no offence intended.
    Is there a way of diagnosing this problem without resorting to trial and error!!
    Trying to SELL you stuff? Are you serious, Bernie? You've got people on this forum VOLUNTEERING to help you and you think they're trying to sell you something?

    And no, there probably isn't any way to diagnose a problem without resorting to trial and error. If it's too much trouble for you, maybe you should just take your computer to a professional and pay for their services.
      My Computer


 
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