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Windows 7: Event ID 24620 BitLocker Driver

02 Mar 2011   #1
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 
Event ID 24620 BitLocker Driver

I noticed this in my event viewer and I have not ever used BitLocker on any drive. No other error showed just this in the event viewer. I HAVE recently installed Acronis True Home Image 2011. Should I just ignore this? Also should mention this only happens on bootup and not every time




Attached Thumbnails
Event ID 24620 BitLocker Driver-bitlocker-event.png  
My System SpecsSystem Spec
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03 Mar 2011   #2
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Just bumping this up to see if anyone has an idea.
My System SpecsSystem Spec
03 Mar 2011   #3
FliGi7

XP / Win7 x64 Pro
 
 

I'm not sure why you would be getting a bitlocker error when your edition doesn't even support it. Did Windows 7 come pre-installed on this machine from HP? When did it start?
My System SpecsSystem Spec
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03 Mar 2011   #4
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
I'm not sure why you would be getting a bitlocker error when your edition doesn't even support it. Did Windows 7 come pre-installed on this machine from HP? When did it start?
Yes it came pre installed, It just started the other day on the 28th. I have only had the computer since December. Also if you read the actual error it does NOT even list a drive letter where the "error" is occurring. I am stumped, I also learned a while back not to always read to much into events in the event viewer unless you are experencing other problems or error messages SO I might just ignore this unless someone thinks this might be an issue.
My System SpecsSystem Spec
03 Mar 2011   #5
FliGi7

XP / Win7 x64 Pro
 
 

When did you install Acronis?
My System SpecsSystem Spec
03 Mar 2011   #6
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
When did you install Acronis?
About five days before the event in the viewer it was either the 22nd or 23rd. I have two backup images with Acronis and have supposedly "validated" that both are good backups.
My System SpecsSystem Spec
03 Mar 2011   #7
FliGi7

XP / Win7 x64 Pro
 
 

Any chance you have plugged in a USB device recently that had a bitlocker volume on it?
My System SpecsSystem Spec
03 Mar 2011   #8
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
Any chance you have plugged in a USB device recently that had a bitlocker volume on it?
Nope I don't think so, and I cleared my recently opened documents list.
My System SpecsSystem Spec
03 Mar 2011   #9
FliGi7

XP / Win7 x64 Pro
 
 

You may be right about just ignoring this. I'm trying to think what could have possibly caused it to start producing errors. What does the details tab say?
My System SpecsSystem Spec
03 Mar 2011   #10
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
You may be right about just ignoring this. I'm trying to think what could have possibly caused it to start producing errors. What does the details tab say?
Not much if I remember right. I am not at home right now so can't send a screen shot.
My System SpecsSystem Spec
Reply

 Event ID 24620 BitLocker Driver




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