Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Event ID 24620 BitLocker Driver

02 Mar 2011   #1
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 
Event ID 24620 BitLocker Driver

I noticed this in my event viewer and I have not ever used BitLocker on any drive. No other error showed just this in the event viewer. I HAVE recently installed Acronis True Home Image 2011. Should I just ignore this? Also should mention this only happens on bootup and not every time




Attached Thumbnails
Event ID 24620 BitLocker Driver-bitlocker-event.png  
My System SpecsSystem Spec
.
03 Mar 2011   #2
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Just bumping this up to see if anyone has an idea.
My System SpecsSystem Spec
03 Mar 2011   #3
FliGi7

XP / Win7 x64 Pro
 
 

I'm not sure why you would be getting a bitlocker error when your edition doesn't even support it. Did Windows 7 come pre-installed on this machine from HP? When did it start?
My System SpecsSystem Spec
.

03 Mar 2011   #4
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
I'm not sure why you would be getting a bitlocker error when your edition doesn't even support it. Did Windows 7 come pre-installed on this machine from HP? When did it start?
Yes it came pre installed, It just started the other day on the 28th. I have only had the computer since December. Also if you read the actual error it does NOT even list a drive letter where the "error" is occurring. I am stumped, I also learned a while back not to always read to much into events in the event viewer unless you are experencing other problems or error messages SO I might just ignore this unless someone thinks this might be an issue.
My System SpecsSystem Spec
03 Mar 2011   #5
FliGi7

XP / Win7 x64 Pro
 
 

When did you install Acronis?
My System SpecsSystem Spec
03 Mar 2011   #6
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
When did you install Acronis?
About five days before the event in the viewer it was either the 22nd or 23rd. I have two backup images with Acronis and have supposedly "validated" that both are good backups.
My System SpecsSystem Spec
03 Mar 2011   #7
FliGi7

XP / Win7 x64 Pro
 
 

Any chance you have plugged in a USB device recently that had a bitlocker volume on it?
My System SpecsSystem Spec
03 Mar 2011   #8
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
Any chance you have plugged in a USB device recently that had a bitlocker volume on it?
Nope I don't think so, and I cleared my recently opened documents list.
My System SpecsSystem Spec
03 Mar 2011   #9
FliGi7

XP / Win7 x64 Pro
 
 

You may be right about just ignoring this. I'm trying to think what could have possibly caused it to start producing errors. What does the details tab say?
My System SpecsSystem Spec
03 Mar 2011   #10
techmonkey74

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
You may be right about just ignoring this. I'm trying to think what could have possibly caused it to start producing errors. What does the details tab say?
Not much if I remember right. I am not at home right now so can't send a screen shot.
My System SpecsSystem Spec
Reply

 Event ID 24620 BitLocker Driver




Thread Tools




Similar help and support threads
Thread Forum
Bitlocker error, Event 24620
Every time I plug in one of my 4 USB V 2.0 or 3.0 USB thumb drives I get an error in the event log. Thumb drives are formatted NTSF. Error says Encrypted volume check: Volume information cannot be read. The event code is 24620. This doesn't cause me any problem and for some reason it doesn't...
System Security
Bitlocker error when inserting any USB device, error event ID 24620
Encrypted volume check: Volume information on cannot be read Source of error is Bitlocker-driver The above is the error, notice it doesn't list a volume. I checked and bitlocker is not turned on, chkdsk shows no errors and everything is actually running fine, just happen to notice this...
System Security
BitLocker Drive Encryption - BitLocker To Go - Turn On or Off
How to Turn Windows 7 BitLocker To Go On or Off for Removable Drives BitLocker To Go is used to encrypt and password protect any removable external hard drives and USB flash drives. The drives must be formatted using either the exFAT, FAT16, FAT32, or NTFS file system and must be at least...
Tutorials
Eventid 24620 error 0x80000010 at boot failing to read W8 partition
I have W7 Pro 64bit in a dual boot with W8.1 Pro 64 bit on a Dell Inspiron laptop. I purchased and installed a Crucial SSD and used Acronis True Image 2014 to backup and restore to the new SSD. All the backup and restore went without an error. Each system boots and is functional. When W7 is...
Hardware & Devices
BIOS flash error, BITLOCKER on? No bitlocker installed, Win 7 Pro
I tried using HP BIOS Flashing utility on my HP Z400 Workstation, and it says it can't continue because I have Bitlocker enabled, but I don't have bitlocker on Win 7 Professional 32bit. I don't see it on the control panel or in context menus. I do see it set to manual in "Services" but the service...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App