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Windows 7: PC will not re-login

08 Mar 2011   #1
Mammoth29

Windows 7
 
 
PC will not re-login

Hello all, I really need some help here. On initial startup, my pc(64-bit) will login just fine. But if I logout, wether it be immediately or overnight, upon my return the pc will not log back in. I attempt the login and the username and password fields dissapear, but then I get nothing. It has been happening for about a week now and all I have installed is Microsoft Office 2010. Does anyone have any ideas? Thanks in advance!


My System SpecsSystem Spec
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08 Mar 2011   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

What anti-malware/virus software do you have installed? Is it up-to-date? Have you run any scans recently?

Regards,
Golden
My System SpecsSystem Spec
08 Mar 2011   #3
Mammoth29

Windows 7
 
 

It has Command-anti-virus and it is up to date. However, it is telling me that there are .bat files to be updated but when I try to update it doesn't do anything.
My System SpecsSystem Spec
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08 Mar 2011   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you open one of these .BAT files with a text editor, and post the contents here - note: do NOT upload the BAT file here, just copy & paste the contents here.

Regards,
Golden
My System SpecsSystem Spec
08 Mar 2011   #5
Mammoth29

Windows 7
 
 

I can't open the files. They are just updates that go to Command. I uninstalled and reinstalled the anti-virus and now it is up to date with all .bat files installed and I am still getting the error.
My System SpecsSystem Spec
08 Mar 2011   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello.


It sounds as though you may have got an infection, download and install the program from this link below and then run a full scan to see if it comes up with anything and be sure to post back with any further questions you may have and to keep us informed.


Malwarebytes Free Virus Scanner
My System SpecsSystem Spec
08 Mar 2011   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I agree with BFK : time to scan your system with another product like Malwarebytes. The behviour you describe doesn't sound usual to me.

Post back here with an update.

Regards,
Golden
My System SpecsSystem Spec
08 Mar 2011   #8
Mammoth29

Windows 7
 
 

We just completed a scan with Malwarebytes scanner. The only issue we found was one associated with the "Dealio Toolbar" which we promptly removed. Restarted pc, logged in, waited a minute, logged out, tried to log back in and all we get is "login successful" and then nothing.
My System SpecsSystem Spec
08 Mar 2011   #9
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

The next easiest to try is an sfc /scan from an elevated command window, have a go at that and let us know the outcome, it may take running the scan a couple times to complete successfully.


How to Repair Windows 7 System Files with System File Checker
My System SpecsSystem Spec
08 Mar 2011   #10
Mammoth29

Windows 7
 
 

We had tried sfc /scan already and came up with nothing. A new development is that we tried to re-login and just let it sit. After about 15 minutes it finally did login completely. So now it just takes forever to log back in. Ideas?
My System SpecsSystem Spec
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 PC will not re-login




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