Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Online Help Broken

11 Jan 2009   #11

Windows 7 beta 1, win xp home


i can verify that i have the same problem, however my error from windows update is '8024402F' 'windows update encountered an unknown error'

do u also have problems updating windows defender?

My System SpecsSystem Spec
11 Jan 2009   #12

Windows 7 Build 7229

No problems with Windows Defender.

I may have (inadvertently?) fixed the inability to use Windows update. I ran: Control Panel - Troubleshooting - System & Security: Fix Problems with Windows Update and after running the troubleshooter, Windows update found one optional update and, just running update again, I got a "no new updates" message (rather than an error message). Maybe it will work for you (and then, again, I'm hoping it will continue to work for me, as the troubleshooter never said it found a problem that it needed to fix)....

I still cannot access on-line help (I continue to get a message that "You've lost your connection to online Help," even though my Internet connection is working just fine).
My System SpecsSystem Spec
05 Feb 2009   #13

Windows 7 Beta

Same problem here - no online help and it keeps saying the connection to the Internet is lost. My Internet connection works fine for browsing (even through my company's firewall). Windows update dowloaded an update okay so it works as well.
My System SpecsSystem Spec


 Online Help Broken

Thread Tools

Similar help and support threads
Thread Forum
Broken MP3
Hey guys. I'm working in radio station. And currently we still using winamp to play the mp3 files to broadcast it. The problem is, sometimes the mp3 files are broken, it's sounds like the mp3 is mingled with other mp3. For example; x.mp3 that has 10 minutes duration, is playing. In minutes 4,...
Music, Pictures & Video
BSOD playing Wizardry Online and Ragnarok Online 2
Unsure what is causing these but has happened 4+ times on wizardry and once on Ragnarok, most other games don't seem to cause any problems. I've attached the files I received from the SF Diagnostic Tool as a zip. Can anyone help me?
BSOD Help and Support
Have I Broken My Pc (PLEASE HELP)
So today I got another pc case in the mail. It's the one in the 1st photo below. And I moved everything from my old pc case to this one and it was all fine untill I got to the wiring. Everything went fine then I got the all the USB,HD Audio, power, restart. On the old pc it was one plug. In this...
Performance & Maintenance
hal.dll - What does it do and why is it broken?
S! guys, Just a quickie really. Recently, it would appear that a file called hal.dll has stopped working on my PC. When I boot, the system says that this file is corrupt or damaged and boot cannot continue. However, I assume that it doesn't do anything too important as the work around I have...
General Discussion
Dvd broken
Hi good evening all , my friend have broken DvD of windows 7 , so i use same windows 7 ultimate that him , my question is nothing hapenned if i give my dvd to him for install windows he have cd key i no give my cd key that confidential , nothing hapenned if i give my dvd of installation for he...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App