Windows 7 Problem HELP

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  1. Posts : 11
    Windows 7 HOme Premium x64
       #1

    Windows 7 Problem HELP


    Hey people I just bought this computer about 3 months ago and it started to have some problems... I don't know what's wrong with my computer system.

    A brief description of the problem:
    -Can't open Windows Media Player, Microsoft Office 2010 Powerpoint, Notepad, Command Prompt, Windows Task Manager, and some bugs with Mozilla Firefox ETC.

    -For most of the programs, I double clicked on them but it could not be opened. It just pop up for a second and dissapears immediately.

    -For Windows Media Player, It shows this: server execution failed.

    -For Mozilla Firefox, there is this problem, sometimes when I go to a page it will have continuous pop-ups saying: "Would you like to quit or save and quit" BUT I could not click on the buttons to close the tabs it just hanged... and when I try to restart my computer to open it again, it's the same so I uninstalled it twice and the same thing HAPPENS... D';

    -I've tried to open those programs with the "open as administrator" option, but only the command prompt and notepad works others does not...

    What's wrong with my computer? HELP! ;l

    Thanks,
    sharmcxm
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    try this real quick and tell me what the result was.
    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 627
    win 7 ( 64 bit)
       #3

    maybe a virus. do you have any av software installed?

    scrooge
      My Computer


  4. Posts : 11
    Windows 7 HOme Premium x64
    Thread Starter
       #4

    Yea I have an antivirus, free program Avira. There are 3 trojans in my com...
      My Computer


  5. Posts : 11
    Windows 7 HOme Premium x64
    Thread Starter
       #5

    Erm there is this suspicious file that I don't know what it is in my documents. The file name is Track_01.exe
    It's definately not one of my files. Is it a virus? I've scanned it but the anti virus program says it isn't...
      My Computer


  6. Posts : 11
    Windows 7 HOme Premium x64
    Thread Starter
       #6

    Maguscreed said:
    try this real quick and tell me what the result was.
    SFC /SCANNOW Command - System File Checker
    It says Windows resource protection did not find any integrity violations
      My Computer


  7. Posts : 627
    win 7 ( 64 bit)
       #7

    try downloading and run Malwarebytes antivirus and see if that helps.
    sorry i don't have the link handy for you but theres a free version you can get.

    scrooge
      My Computer


  8. Posts : 428
    Windows Seven x64
       #8

    scrooge said:
    try downloading and run Malwarebytes antivirus and see if that helps.
    sorry i don't have the link handy for you but theres a free version you can get.

    scrooge
    Here's a link from CNET
    Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com

    Ryan
      My Computer


  9. Posts : 11
    Windows 7 HOme Premium x64
    Thread Starter
       #9

    Yea I've performed a scan it says NO MALICIOUS THREATS.... OMG... so what's the problem -___-
      My Computer

  10.    #10

    Try System Restore to a point before the problems began - keep working backward.

    If necessary run it from System Recovery Options.

    Uninstall Avira and install MS Security Essentials or Avast 5 to use with the Windows Firewall kept updated.

    Update the new AV and run a Full Scan.
      My Computer


 
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