Missing Space

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  1. Posts : 55
    Windows 7 Home Premium x64
       #1

    Missing Space


    Hey,

    I am having an issue with my external disk drive - it is reportedly 500 GB and, when formatted is reduced to 450 GB. It is currently reported to have just 40 GB left however, upon selecting all the folders and checking the properties, only 130 GB or so have been used. I have checked Recycle Bin and deleted all the System Restore files, but the problem persists.

    All help will be appreciated!
    Wasila
      My Computer


  2. Posts : 878
    Windows 7 Ultimate x64 SP1
       #2

    Wasila said:
    Hey,

    I am having an issue with my external disk drive - it is reportedly 500 GB and, when formatted is reduced to 450 GB. It is currently reported to have just 40 GB left however, upon selecting all the folders and checking the properties, only 130 GB or so have been used. I have checked Recycle Bin and deleted all the System Restore files, but the problem persists.

    All help will be appreciated!
    Wasila
    Judging by what you say, that's your problem: HDD's - the Advertized size vs the Actual size.
      My Computer


  3. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #3

    Hello Wasila,

    This may be able to help determine where some of your HDD space went to.

    Hard Disk Space - Free Up and Recover

    Hope this helps,
    Shawn
      My Computer


  4. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #4

    WinDirStat is a free program that should show you exactly what is using the space, if anything.
      My Computer


  5. Posts : 627
    win 7 ( 64 bit)
       #5

    click your start button then right click on computer then click on manage. thats going to bring up a page, on the left side on the bottom click on disk managent . now you should see whats going on with the lost space.

    scrooge
      My Computer


  6. Posts : 55
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Judging by what you say, that's your problem: HDD's - the Advertized size vs the Actual size.


    I doubt that would account for the missing 300 GB.

    I have run run a WinDirSys report - curiously, it cannot account for the missing space and gives me a size of 135GB. Disk Management, however, does report that 90% of my drive is full but I do not know how to get further details.

    I have tried some of the various steps provided in the link but most cater to the C: drive and none that I can see can account for the free space which should be there.

    Thanks,
    Wasila
      My Computer


  7. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #7

    If you have any windows file/folder backups or image their folders will indicate empty - of course they are not.
    Also check for system, and hidden files/folders.
      My Computer


  8. Posts : 878
    Windows 7 Ultimate x64 SP1
       #8

    Wasila said:
    Judging by what you say, that's your problem: HDD's - the Advertized size vs the Actual size.


    I doubt that would account for the missing 300 GB.

    I have run run a WinDirSys report - curiously, it cannot account for the missing space and gives me a size of 135GB. Disk Management, however, does report that 90% of my drive is full but I do not know how to get further details.

    I have tried some of the various steps provided in the link but most cater to the C: drive and none that I can see can account for the free space which should be there.

    Thanks,
    Wasila

    It was my mistake... I just "ignored "It is currently reported to have just 40 GB left however"...
      My Computer


  9. Posts : 55
    Windows 7 Home Premium x64
    Thread Starter
       #9

    I don't know how to check system folders, but hidden files and folders are visible. I have a disk image on the drive and it reports to be 70 GB, which is included in the 130 GB total.

    No worries, Wallonn, it happens to the best of us
      My Computer


  10. Posts : 10,455
    Microsoft Windows 7 Home Premium 64-bit Service Pack 1
       #10

    If you have any Windows backups on the drive they can show up as using zero space if you don't currently have access rights to the folders.
      My Computer


 
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