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  1. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #11

    Hello Somersetisimon,

    In addition to Bob's suggestion, a System Restore using a restore point dated before this error can sometimes fix this for you as well.

    Hope this helps,
    Shawn
      My Computer


  2. Posts : 6
    Windows 7
       #12

    I'm running the official release version, if that's what you mean by RTm.
    I'm not sure about the system restore suggestion. This error has appeared on and off since the first couple of hours I installed and it comes and goes, so I not sure that it's a corrupted system file.

    I'm running that scan now, so I'll see what that comes up with.

    Thanks for your help
      My Computer


  3. Posts : 6
    Windows 7
       #13

    Well, the scan finished without any errors or issues...
      My Computer


  4. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #14

    How about with the System Restore?
      My Computer


  5. Posts : 6
    Windows 7
       #15

    Brink said:
    How about with the System Restore?
    I haven't tried this. Do you need to set something up in advance to store the system state at various times before you can restore?

    Anyway, as I said earlier, the problem first occurred almost immediately after installing Windows 7, so there was never a point where it was OK!

    It's weird that it's so random. E.g. Yesterday morning I booted up, logged in to my account, logged out, then my wife logged in to her account. No problem. She was logged in all day. I came home from work, did 'Switch User' and could only get the temporary profile. She logged out and I could still only get a temporary profile. Rebooted the machine and it was fine for the rest of the day. Switched off last night then rebooted and logged in this morning - everything is fine. I'll see what happens when I try and log in this evening when I get home.

    I did find this old post (Developer's Blog: Fixing Temporary Profiles and User Profile Wizard 2.5) that discusses the problem and suggests that some process could be accessing the user profile. I'm not sure how I would track this down and I haven't installed any software that I wasn't using on Vista...
      My Computer


  6. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #16

    In that case, you may be better off doing a repair install. You will not lose anything.
      My Computer


  7. Posts : 6
    Windows 7
       #17

    Brink said:
    In that case, you may be better off doing a repair install. You will not lose anything.

    Thanks for your help with this issue. I'll try your suggestion when I have some time. In the meantime, I've been looked through the Event Viewer and found these events from when I tried and failed to log in to my profile:

    Code:
    Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.  
    
     DETAIL - 
     1 user registry handles leaked from \Registry\User\S-1-5-21-4026365291-2603741350-3062196972-1001:
    Process 6092 (\Device\HarddiskVolume3\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-4026365291-2603741350-3062196972-1001
    then this

    Code:
    Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights. 
    
     DETAIL - The process cannot access the file because it is being used by another process.
     for C:\Users\Simon\ntuser.dat
    then this

    Code:
    Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. 
    
     DETAIL - The process cannot access the file because it is being used by another process.
    then this
    Code:
    Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.
    before getting this

    Code:
    Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
    I couldn't get any clue to what the other process was that using the profile data.

    Can anyone make sense of this to figure out what is going on?
      My Computer


  8. Posts : 1,326
    Windows 7 Ultimate RTM (Technet)
       #18

    The chances of fixing this, IMHO, are very slim. I suggest a complete wipe and reinstall of the OS. The time lost will be significantly less than the time spent trying to put bandaids on it.
      My Computer


  9. Posts : 6
    Windows 7
       #19

    MacGyvr said:
    The chances of fixing this, IMHO, are very slim. I suggest a complete wipe and reinstall of the OS. The time lost will be significantly less than the time spent trying to put bandaids on it.
    I'm beginning to think you are right! Are there any particular things to look out for when I reinstall? Last time my process was:

    1) From Vista, save all the user data (including hidden files) for all 4 users to a USB disk
    2) Do a clean install of Windows 7
    3) Set up the same 4 user accounts
    4) Copy the old user data back into the new user areas

    Do you think I could have caused a problem with step (4). Is it really necessary to copy everything back in? The backup had things like ntuser.dat files. Apart from the documents, I probably only really need to copy back the user settings for Firefox and Thunderbird to preserve my old bookmarks and email settings. I wonder if I copied in some old user settings that screwed things up.
      My Computer


  10. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
    Thread Starter
       #20

    somersetsimon said:
    MacGyvr said:
    The chances of fixing this, IMHO, are very slim. I suggest a complete wipe and reinstall of the OS. The time lost will be significantly less than the time spent trying to put bandaids on it.
    I'm beginning to think you are right! Are there any particular things to look out for when I reinstall? Last time my process was:

    1) From Vista, save all the user data (including hidden files) for all 4 users to a USB disk
    2) Do a clean install of Windows 7
    3) Set up the same 4 user accounts
    4) Copy the old user data back into the new user areas

    Do you think I could have caused a problem with step (4). Is it really necessary to copy everything back in? The backup had things like ntuser.dat files. Apart from the documents, I probably only really need to copy back the user settings for Firefox and Thunderbird to preserve my old bookmarks and email settings. I wonder if I copied in some old user settings that screwed things up.
    I would recommend either using Easy Transfer, or back up all the user date using the built in back up and then restore it after the new install.

    ~Lordbob
      My Computer


 
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