Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: User Account Corrupted

28 Mar 2011   #1
GoreTan

Windows 7 64-bit Home Premium
 
 
User Account Corrupted

PC's been acting wierd lately...did some snooping and found out that my user accounts icon is missing. Dunno what's up, when I click on it it doesn't display any options...refer to images. I'm thinking I might be infected with a virus...or is this a bigger problem?




Attached Thumbnails
User Account Corrupted-wierd.png   User Account Corrupted-user-accounts.png  
My System SpecsSystem Spec
.
29 Mar 2011   #2
wilywombat

win7
 
 

Hi Goretan and welcome to the forums. would be worth doing a scan with your AV program and Malwarebytes Anti-malware. If they don't come up with anything, open a command prompt by typing "cmd" in the run box and when it is available type in sfc /scannow and hit return. This will check your system files for you.
My System SpecsSystem Spec
29 Mar 2011   #3
GoreTan

Windows 7 64-bit Home Premium
 
 

Quote   Quote: Originally Posted by wilywombat View Post
Hi Goretan and welcome to the forums. would be worth doing a scan with your AV program and Malwarebytes Anti-malware. If they don't come up with anything, open a command prompt by typing "cmd" in the run box and when it is available type in sfc /scannow and hit return. This will check your system files for you.
hey. thanks for helping me. yea i did the cmd / scannow and this is the result. how do i fix that?


Attached Images
User Account Corrupted-file-scan.png 
My System SpecsSystem Spec
.

30 Mar 2011   #4
wilywombat

win7
 
 

Go to the log file and see what it says for more info. Let us know what it says then we can suggest a remedy.
My System SpecsSystem Spec
30 Mar 2011   #5
GoreTan

Windows 7 64-bit Home Premium
 
 

Quote   Quote: Originally Posted by wilywombat View Post
Go to the log file and see what it says for more info. Let us know what it says then we can suggest a remedy.
I probably should of done that last post, lol. The log file is 16mbs, and thats ridiculous, so I couldn't upload it directly. here is a link to the log file though. thanks for helping my by the way. i really appreciate it.

CBS.log
My System SpecsSystem Spec
30 Mar 2011   #6
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Here is an article that will show you how to pare down that huge log file to only enties related to the scan.

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista
My System SpecsSystem Spec
30 Mar 2011   #7
GoreTan

Windows 7 64-bit Home Premium
 
 

Quote   Quote: Originally Posted by pbcopter View Post
Here is an article that will show you how to pare down that huge log file to only enties related to the scan.

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista
I appreciate the link, but it's still too many lines of code to analyze everything. =( is there any other way to identify whats wrong?
My System SpecsSystem Spec
30 Mar 2011   #8
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

It ends up being a file of 267 KB.

There are a large number of files that it says are corrupt.

Can you perform a system restore to a point before all this happened? Tha would be the easiest.

Else you might try a repair install.

Repair Install
My System SpecsSystem Spec
30 Mar 2011   #9
GoreTan

Windows 7 64-bit Home Premium
 
 

Quote   Quote: Originally Posted by pbcopter View Post
It ends up being a file of 267 KB.

There are a large number of files that it says are corrupt.

Can you perform a system restore to a point before all this happened? Tha would be the easiest.

Else you might try a repair install.

Repair Install
How did those files get corrupt in the first place?

Sadly, all my system restores were lost, should of been more careful with keeping some.

I don't have a Windows 7 disc for repair install.

Any other options?
My System SpecsSystem Spec
30 Mar 2011   #10
johnnya

Windows Home Premium 64bit
 
 

Hi Gortan. Sorry to hear that you have some issues. While I do not have a solution for your specific problem I would recommend the following if you have not already done so.

Burn a complete set of Recovery DVD's (usually 3 to 5) using the on board ASUS programs. Burn a System Repair cd - Control Panel, Backup & Restore, Create System Repair disc. You may need some/all of these in the future.

There are two ways to restore your lappy to Factory or (Out of the box condition)
1. is to get into the System Restore Options on your ASUS at boot time. The second option is to use the Factory Restore DVD's mentioned above.

It is a shame, but in my experience with Lap Tops, there is no Repair Install. It's a full Factory Restore or nothing. Certainly before going this route, backup all your data and be prepared to reload all your programs.

Regards
JohnnyA
My System SpecsSystem Spec
Reply

 User Account Corrupted




Thread Tools




Similar help and support threads
Thread Forum
My Windows 7 user account system seems to be corrupted
I have been fighting what I thought was a Win 7 home networking problem as I explained in another thread: https://www.sevenforums.com/network-sharing/343917-can-t-display-all-computers-within-my-peer-peer-workgroup.html#post2873812 But I have determined that my Del Studio 15 Windows 7 pro...
Network & Sharing
User account corrupted, administrator account not accessible
My Windows7 suddenly displayed a default desktop. I then did an unsuccessful system restore, tried the undo and got stuck. From there on, when I want to log in I end up at the error message "The user profile service failed the logon. User profile cannot be loaded". I tried to activate the...
BSOD Help and Support
Login screen and "User Account Control" Dialog Corrupted
After a clean install of Windows 7 and installing both current NVidia (GeForce 7800GS AGP) drivers and monitor driver (ACER W223X) I was able to get Windows & to run in my monitor's native resolution (1680x1050) but no matter what resolution I run in I get some weird effects. When in the 'Login...
General Discussion
User account corrupted?
I operate under hidden Admin. On my laptop I suddenly noticed I could not access Event Viewer. According to MS problem is often attributable to corrupted User account which occurs during Forced shutdown. I created another account and the problem didn't replicate. However since i don't want my...
General Discussion
Creating a New User Account Similar to an Existing User Account
I have a Dell XPS 9100 with Windows 7 Prof. I am using the user account made during the initial bootup of the new computer, to make the desired settings and adding software installations. However after I finish with the initial tweaking, I will reduce the account privileges from Administrator to...
Performance & Maintenance
Do I Have A Corrupted User Account?
I see that my original thread on this issue has been marked as solved so I'll start a new one. At startup quite often my W7 doesn't fully "wake up" as I complained about in that original thread. (Avast orb is stationary, right-click menus almost invisible, task manager empty etc). However I've...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App