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Windows 7: Can't save as - program stops responding

02 Apr 2011   #11
johnnya

Windows Home Premium 64bit
 
 

Mike, did you not want Ilene to defragment her External Drive (K-whatever) and not the C drive.
Sorry if I misinterpreted.
Cheers
JohnnyA


My System SpecsSystem Spec
.
02 Apr 2011   #12
NYaccent

I am not sure
 
 

Everything is done now and when I did the error checking it found errors and the fragmentation is done.

It seems to be working now - I tried it and was able to save the graphics to my external hard drive and also use them in emails.

I appreciate your help more then you know.
I was beginning to think that I had to set my computer back to factory settings. I also deleted all of the optimizers I had installed except for CCleaner.

Let me ask you about malwarebytes - Is that a good program to keep?

How do you get the defrag program to run on it's own?

Again for right now everything seems to be working - thanks again for all your help. I appreciate it! Hugs,Ilene
My System SpecsSystem Spec
02 Apr 2011   #13
NYaccent

I am not sure
 
 

Quote   Quote: Originally Posted by johnnya View Post
Mike, did you not want Ilene to defragment her Exrernal Drive (K-whatever) and not the C drive.
Sorry if I misinterpreted.
Cheers
JohnnyA
I defragged all my drives.
The "K" drive and the "C" drive
My System SpecsSystem Spec
.

02 Apr 2011   #14
johnnya

Windows Home Premium 64bit
 
 

Good for you Ilene. Glad Mike was able to steer you in the right direction.
Cheers
JohnnyA
My System SpecsSystem Spec
02 Apr 2011   #15
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Everything is done now and when I did the error checking it found errors and the fragmentation is done.

It seems to be working now - I tried it and was able to save the graphics to my external hard drive and also use them in emails.

I appreciate your help more then you know.
I was beginning to think that I had to set my computer back to factory settings. I also deleted all of the optimizers I had installed except for CCleaner.

Let me ask you about malwarebytes - Is that a good program to keep?

How do you get the defrag program to run on it's own?

Again for right now everything seems to be working - thanks again for all your help. I appreciate it! Hugs,Ilene
My pleasure Ilene, that's what we are here for. I am pleased to hear it worked out as desired.

Yes, Malwarebytes is a very good program to keep, but make sure you update the database in it every time you run it. ( Just click on the "Update" tab in the program and it loads the latest virus definitions etc).

Don't install any more "optimisers" ! Just about all of them cause problems. Don't use any other defragmenting programs either! Just run the clean up and then the defragment from windows once a week on your drives. If done regularly it only takes a few minutes. If you need help setting up the automatic defagmenting schedule, or anything like that, then just ask.

You can also keep using CCleaner, it doesn't cause any problems as long as you don't delete registry entries you are not sure about.

Have a nice weekend!

Regards....Mike Connor
My System SpecsSystem Spec
02 Apr 2011   #16
NYaccent

I am not sure
 
 



I will update the malwarebytes program each time before I use it.
Thanks for telling me that.

I won't install anymore optimisers. I just didn't know what my problem was and how to solve it so I thought the more programs I could run would help me locate the source. I am glad I found this forum. All have been deleted except malwarebytes and CCleaner.

Now it looks like my windows defrag program was set to run every Wednesday at 1am but to my knowledge it hasn't run at all. I know the "K" drive external hard drive that i have wasn't run at all because that is what it said next to that drive yesterday before I did the defrag.

Now CCleaner - How do I know what registries shouldn't be deleted? Under registries I have all of the boxes checked under the Registry Cleaner

I went to do an attachment to show you but the computer stopped responding and I couldn't add the attachment. I tried it twice and each time had to retype my message. The last time I was smart and copied my message before I tried the attachment feature.

IE
I have checked IE Templetes, Index dat.files and Last download location

Windows Explorer ALL Checked

System - All Checked but recycle Bin as i like to delete that manually.

I hope you have a nice weekend too! Hugs Ilene

My System SpecsSystem Spec
02 Apr 2011   #17
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

The "optimisers" invariably prevent automatic scheduling of various things. Now that you have uninstalled them Windows may simply start doing them automatically again. If you want to, we can walk through setting them up now, or you can wait and see what happens on Wednesday!

When you write "Deleted" I hope you mean "Uninstalled"?

Actually, you probably wont notice anything unusual at all. Just that your drives will now keep functioning! Windows will also tell you the last time it ran a defragmentation if you look at your scheduler.

It is best to use the manual options for external drives, once a week, because if the drive is switched off or not connected etc. Windows can't find it.

If you are moving and changing a lot of files you need to do it once a week, if you aren't moving or changing much, then once a month is OK.

The more you move, delete, or change files, the more fragmentation occurs. This basically means your files get chopped into little bits spread all over the disc, and it takes Windows longer and longer to find all the bits again. Beyond a certain point Windows is unable to find them all and gives errors. Defragmenting puts all the bits back into contiguous file blocks. Basically back into one lump, instead of lots of little bits. A good analogy is a paper book. If you tear all the pages out and spread them around the room, it will take you a long time to find them and put them back in the right order. You can just pick up the book in one completely organised lump. Excessive fragmentation also increases disk "wear and tear" very considerably, and may also produce a lot of noise.

Don't worry about the attachments, not important right now.

CCleaner is a fairly mild registry "cleaner", but it is still very dangerous to delete registry entries you don't know anything about. This can crash your system. Uncheck all the boxes and just leave your registry alone. Removing a few entries, or even hundreds of entries, wont make your system run better or faster.

Regards....Mike Connor
My System SpecsSystem Spec
02 Apr 2011   #18
NYaccent

I am not sure
 
 

Yes, by delete I meant uninstall - sorry.

I do understand now to do the external hard drives manually. I am constantly adding new images to the folders in my external hard drive so I will remember to defrag once a week. As far as my "C" drive, let's wait until Wednesday to see if it does it automatically. I will let you know.

Okay I will leave the registry alone and unchecked all those boxes.

Thanks for all your help - believe me you'll know if I have other problems or if this same problem reoccurs.

I appreciate how fast you keep on getting back to me... If I can do it, you'll get more Kudo points. Hugs Ilene
My System SpecsSystem Spec
02 Apr 2011   #19
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post

Thanks for all your help - believe me you'll know if I have other problems or if this same problem reoccurs.

I appreciate how fast you keep on getting back to me... If I can do it, you'll get more Kudo points. Hugs Ilene
The points are really irrelevant Ilene, it's just nice to help people and get nice feedback like yours. But it's the thought that counts, so thanks!

There is always somebody here who is willing, able, and will do their best to help you, if you have any problems or questions.

Regards....Mike Connor
My System SpecsSystem Spec
01 Jun 2012   #20
spacez

Windows 7 32bit
 
 

this problem also happens to me for 3 months and now i cant solve it out yet


i had tried clean up drive C and D using windows tool, check disc, defrag files

but it still has problem every time i upload or download files the browser(chrome) will hang and show message not responding


any helps will be appreciate
thanks
My System SpecsSystem Spec
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 Can't save as - program stops responding




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