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Windows 7: Can't save as - program stops responding

04 Apr 2011   #21
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Touching Base - the files are still backing up LOL there are hundreds of thousands of them.
No Problem Ilene, these things can take a very long time, especially on damaged drives or drives with various problems.

I recently spent eight days backing up a drive for a friend. He was just about tearing his hair out! But everything worked and he got his data back.

Let us know when you are ready to try a recovery, ( which does not take so long by the way!), or if you need to.

Regards....Mike Connor


My System SpecsSystem Spec
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04 Apr 2011   #22
NYaccent

I am not sure
 
 

Thanks


We are going on day 4 of the back up - I didn't realize I had so much stored on this external hard drive .... I am still hoping that it will back up the 2 most important files which right now I do not see them as being backed up.... **Keeping fingers crossed as I am noticing it isn't backing up in Alphabetical Order - When the back up is done I shall return.
My System SpecsSystem Spec
09 Apr 2011   #23
NYaccent

I am not sure
 
 

Believe it or not - the files are still backing up - I have been checking the back up hard drive and it looks like all of the files are copying there.... So when it finishes transferring everything over, I will need to know how to delete it all from the "K" drive - reformat the drive and then what to do next. I can't believe the back up is still running - BOY did I have loads of files on there. Thanks, Ilene
My System SpecsSystem Spec
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09 Apr 2011   #24
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Hi Ilene,

Nice to hear from you. What happens in such a case is that the drive has to try many many times before it can read all the file and copy it properly. This takes a long time. Also, simply "copying" large amounts of data from one place to another can take a very long time with "standard" system copy defaults. As long as the files are showing up correctly on wherever you are backing them up to, that's OK.

Once it stops copying, get back to us and we'll sort out the rest, which should be a fairly easy and quick job.

Regards....Mike Connor
My System SpecsSystem Spec
09 Apr 2011   #25
NYaccent

I am not sure
 
 

Well it finally stopped copying and I have attached the message that was left on my desktop. From what I can see all the files that I wanted to trasnfer has transfered except for the music file - I can live with out it as much of it I had already put onto CD's for when I travel to listen to. I have done nothing and I am waiting to hear from you as to what I should do next. Thanks so much.....


Attached Images
Can't save as - program stops responding-animation391.gif 
My System SpecsSystem Spec
09 Apr 2011   #26
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Well it finally stopped copying and I have attached the message that was left on my desktop. From what I can see all the files that I wanted to trasnfer has transfered except for the music file - I can live with out it as much of it I had already put onto CD's for when I travel to listen to. I have done nothing and I am waiting to hear from you as to what I should do next. Thanks so much.....

Hi Ilene, give me a minute or two to study that carefully..........

OK. Had a good look at that.

Well, you had some errors which Windows tried to correct. Are you really happy that you managed to recover everything you needed? Have you checked the files you recovered to make sure you can open and read or use them?

If so, we can proceed to the next step...........

Regards....Mike Connor
My System SpecsSystem Spec
09 Apr 2011   #27
NYaccent

I am not sure
 
 

Yes, I am able to open and use what was transfered
My System SpecsSystem Spec
09 Apr 2011   #28
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

OK. Just a few observations and questions in advance. In light of what has occurred to date, I think your drive is probably OK. And the problems have been caused by massive file fragmentation on the drive. You can prevent this by regularly checking and defragmenting the drive as previously discussed.

If this is the case, we can easily repair that.

Does your drive make any strange noises? Noises you have not heard before, when copying?
My System SpecsSystem Spec
09 Apr 2011   #29
NYaccent

I am not sure
 
 

No, I didn't hear any noises at all
My System SpecsSystem Spec
09 Apr 2011   #30
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Yes, I am able to open and use what was transfered
Very good!

First of all we are going to format that drive.

Right-Click on the drive and select "Format"





Don't worry if the options shown here are different to yours, just select "Format"

This will give you a window like this;


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 Can't save as - program stops responding




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