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Windows 7: Can't save as - program stops responding

09 Apr 2011   #31
NYaccent

I am not sure
 
 

Okay I did that...do i select quick format and hit start?


My System SpecsSystem Spec
.
09 Apr 2011   #32
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Okay I did that...do i select quick format and hit start?
OK. Go ahead! :)
My System SpecsSystem Spec
09 Apr 2011   #33
NYaccent

I am not sure
 
 

Okay done
My System SpecsSystem Spec
.

09 Apr 2011   #34
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
Okay done
OK. I am going to direct you to some test utilities in order to check that drive. If anything at all is unclear, or you are unsure about something, please ask about it before you actually do anything.

Go to this site;

HD Tune website

and download the utility. This is free for personal use.
My System SpecsSystem Spec
09 Apr 2011   #35
NYaccent

I am not sure
 
 

okay downloading it now
My System SpecsSystem Spec
09 Apr 2011   #36
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Once you have downloaded and installed this utility, run it, and you will get a window like this;



Choose your drive in the drop down box, and then click on the tab "Error Scan" and then on "Start".

This can take a little while.............
My System SpecsSystem Spec
09 Apr 2011   #37
NYaccent

I am not sure
 
 

I clicked the download button and nothing is happening. Was that what I was supposed to do?
Okay I clicked the link by the file name and got it installed. Now following your other instructions.
My System SpecsSystem Spec
09 Apr 2011   #38
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by NYaccent View Post
I clicked the download button and nothing is happening. Was that what I was supposed to do?

You have to click on this;




Take your time, there is no rush. Good that you asked.
My System SpecsSystem Spec
09 Apr 2011   #39
NYaccent

I am not sure
 
 

Okay it is in the process of scanning -
I think I choose the right drive.... I knew it wasn't the seagate one because that is what I backed up everything from the other drive to.... so I guess it was the other drive that said external.
My System SpecsSystem Spec
09 Apr 2011   #40
NYaccent

I am not sure
 
 

Yep that is what I finally figured out that I should click.... It is running now. :)
My System SpecsSystem Spec
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 Can't save as - program stops responding




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