Can't save as - program stops responding

Page 1 of 6 123 ... LastLast

  1. Posts : 35
    I am not sure
       #1

    Can't save as - program stops responding


    I see my original thread was marked as solved.
    The issue was solved for a couple of hours.
    Now it seems I can save images to my external hard drive
    BUT
    The program stops responding
    Then it responds
    then it saves it
    It takes 2 minutes before anything can be saved
    Right now I am waiting on two things to be saved
    One is graphics from my email
    and the 2nd is saving a tagged tag I made in Animation Shop
    It will save but it is giving me enough time now to write this message here until I can get back to my email or Animation Shop Program

    What else can I check?
    I think the problem lies with the external hard drive

    I need more help please
    Thanks, Ilene
    Last edited by NYaccent; 02 Apr 2011 at 18:50. Reason: needed to add something
      My Computer


  2. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #2

    Oh dear, that is very disappointing. Can you check your drive again for errors. Tell us what it says. If you have errors again then it might be that the drive is failing.

    What else do you have running on the machine?

    Just in case the drive is failing, make a backup copy of your stuff to wherever you can before you do anything else.

    Regards....Mike Connor
      My Computer


  3. Posts : 35
    I am not sure
    Thread Starter
       #3

    I have been making a back up of the important things from one external hard drive to my other external hard drive BUT the back up I have been doing to the 2nd external hard drive has been failing for the past 3 days so I can't back it all up -

    I will run the scan again and let you know what it says. Thanks, Ilene
      My Computer


  4. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #4

    OK. I was about to go to bed, but I'll wait now..............

    Regards....Mike Connor
      My Computer


  5. Posts : 35
    I am not sure
    Thread Starter
       #5

    Go to sleep as the disc check is taking a long time to run.
    I will have the answer for you so you can look for it tomorrow.

    What do you mean what else I have running on the computer?

    I use Incredimail
    I have Paint Shop Pro and Animation Shop
    Skype I use once a week
    IE, Google Chrome and FF
    My Book external hard drive and Seagate Free Agent back up

    I think that is all I have

    I'll post my results once i get them Hugs Ilene
      My Computer


  6. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #6

    I meant hardware, what other discs etc, But it is not really important now. I will look in first thing for an update on your situation.

    Regards....Mike Connor
      My Computer


  7. Posts : 35
    I am not sure
    Thread Starter
       #7

    The only hardware i have is a printer, and two external hard drives - and sometimes I plug in Magic Jack

    The disc check still has not responded
    The program says running - but it isn't doing anything
    Hopefully in the morning I'll have something to report.
    Thanks, Ilene

    Edit: I ran the disc check in safe mode and it went faster
    Hopefully I attached the report correctly.
    If not i'll save it to m Fotki account and then embed the image
    Thanks again, Ilene
    Attached Thumbnails Attached Thumbnails Can't save as - program stops responding-animation1.gif  
    Last edited by NYaccent; 02 Apr 2011 at 20:53. Reason: added attachment
      My Computer


  8. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #8

    Well, obviously you are having problems with that drive. All I can suggest right now is that you replace it.

    If you run a drive that is extremely fragmented for any length of time it can cause problems like this, usually the drive becomes unserviceable. If you have unreadable sections of drive then it is obviously unreliable.

    To be sure, and once you have backed up what you could. I would run the check again and see what it says. If you get more unreadable sections then the drive is definitely damaged and unreliable.

    Regards....Mike Connor
      My Computer


  9. Posts : 35
    I am not sure
    Thread Starter
       #9

    Okay thanks - I will see what I can save and back up and run the check again - and let you look at the report. Thanks Ilene
      My Computer


  10. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #10

    At one time we went to some lengths to try and "save" such drives, as they were very expensive. One possible way is to save what you can, and then reformat the drive. Using the Windows "Format" program, this will flag and ignore damaged sectors. However, such a drive can be very unreliable indeed, it depends on the damage. If a head has actually crashed, ( A "head crash" is when a head actually touches the surface of a disc. Normally it should never do so, but float above it ).

    Formatting it may help, or it may not. If you still get read and write errors after formatting, and running a few tests, by moving a few files back and forth, then the disk is basically junk.

    Regards....Mike Connor
      My Computer


 
Page 1 of 6 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:53.
Find Us