Help!!!


  1. Posts : 5
    windows 7
       #1

    Help!!!


    Ok , my laptop had a virus and it uses windows 7. I deleted the virus and my laptop rebooted. Now everytime I use a program such as mozilla or skype I have to select a file to use the program with. Also when I want to sign out of something like msn or skype it says " program files(86x) Unspecified erroe" Then when I check my acer file it says there are two programs

    Program file 1 - Program file
    Program file 2 - Program files (86x)

    How do I return everything back to normal ?

    By the way my laptop is an acer aspire 5534.
      My Computer


  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #2

    Hello B.Payne, and welcome to Seven Forums.

    You might see if downloading and merging the exe and lnk (LNK) options in the tutorial below may be able to help. They restore the default associations for them.

    Default File Type Associations - Restore

    Hope this helps,
    Shawn
      My Computer


  3. Posts : 5
    windows 7
    Thread Starter
       #3

    I really don't know alot about computers unfortunately. So I don't really have any idea what that means
      My Computer


  4. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #4

    No problem.

    Click on the link in my post above. There you will see the file extensions listed available for download, and how to do it with more details. :)
      My Computer


  5. Posts : 5
    windows 7
    Thread Starter
       #5

    ok but which one do I download? or is it all of them ?

    I REALLY have no skill with computers .
      My Computer


  6. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #6

    No problem mate. If you are able to follow along the steps at the link above, you'll do fine.

    You would only be downloading exe and lnk (LNK).
      My Computer


  7. Posts : 5
    windows 7
    Thread Starter
       #7

    omg !!!!! I downloaded both of them, created the shortcuts and only ran one of them now everything world THANK YOU COMPUTER GOD!
      My Computer


  8. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #8

    You're most welcome. That's great news.
      My Computer


  9. Posts : 5
    windows 7
    Thread Starter
       #9

    now do you know a way I can improve my laptops performance and speed?
      My Computer


 

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