Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error NGSCM.DLL is missing

17 Apr 2011   #11
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

If you have the factory recovery DVD then the original drivers and software will be on it.

There may also still be a factory recovery partition on your machine, and that may also be sufficient, it depends on how the recovery is done. If it is an image, then you should be safe enough simply doing a recovery of that image. This should set the machine back to factory defaults.

Before you install any other software, scan it for malware. Any discs or DVD's you have burned yourself as backups etc, or any USB drives you use, you must scan for malware.

Regards....Mike Connor


My System SpecsSystem Spec
.
17 Apr 2011   #12
dipa

Windows 7 x64
 
 

hi..

i got 3 DVDs, and its bootable.. when i run it.. i got the vio care center with dialogbox:

"You can reintall the original, factory-installed applicatoin and drivers that you have uninstalled or that are no longer perfoming as expected.."

is it useful for this task?

and i think this dvd is just for vio drivers ..

so i have to reinstall windows 7 and just run this 3DVDs to install vio drivers, M i correct??
My System SpecsSystem Spec
17 Apr 2011   #13
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

MBam instructions:
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
My System SpecsSystem Spec
.

17 Apr 2011   #14
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Yes. If you have the original DVD's then everything should be fine. You should make sure of this before you begin though.

You should also still format the disk(s) in your machine before you do the new install. I assume you mean a Sony Vaio ?

Notebooks - Laptops - Computers VAIO | Sony Style USA | Sony

Regards....Mike Connor
My System SpecsSystem Spec
17 Apr 2011   #15
dipa

Windows 7 x64
 
 

ya i have sony vaio

But why all drives? i have so many datas .. how to take back up of them all?

can't i format just a C: drive?
My System SpecsSystem Spec
17 Apr 2011   #16
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by dipa View Post
ya i have sony vaio

But why all drives? i have so many datas .. how to take back up of them all?

can't i format just a C: drive?

The problem is that the malware infects various files, and can be on any of your drives.

You can run the Malwarebytes FULL scan after updating the database, and let it delete all the malware it finds, then run the SUPERantispyware as well, and let it also delete any malware it finds. This should get rid of the malware, but there are no guarantees.

If you backup existing files then you also backup any malware that is in them. Run the scans and delete the malware before you back anything up.

That may be safe enough, but it assumes that those two scanners find all the malware and remove it.

If your system runs OK after deleting all the malware, then you MAY! Be OK. If it still does not run properly, then you will have to install Windows.

Some malware alters system files, registry entries, etc, and just removing the malware does not automatically repair any changes it made, or damage it caused.

That is why it is necessary to install Windows new.

The scans are to ensure that you remove any malware before you backup.

Regards....Mike Connor
My System SpecsSystem Spec
17 Apr 2011   #17
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

I have to leave now, but if you need any further assistance or information, then I am sure somebody else will step in here to help you.

Regards....Mike Connor
My System SpecsSystem Spec
17 Apr 2011   #18
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please see my post above!

MBam instructions:
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected
My System SpecsSystem Spec
17 Apr 2011   #19
dipa

Windows 7 x64
 
 

thank you mike.. thank for your help..

i will follow as you said..! take care!
My System SpecsSystem Spec
17 Apr 2011   #20
dipa

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Please see my post above!

MBam instructions:
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected
i Show the result and posted that log already and delete all those detected files
My System SpecsSystem Spec
Reply

 Error NGSCM.DLL is missing




Thread Tools




Similar help and support threads
Thread Forum
Cannot use new VPN (error, device missing)
Hey all... this might be a tough one... The internet company just set up a router and LAN internet in my home. First problem- In Network Connections, the Local Area Connection says "no internet connection" in the properties. So I was told I needed to enter my ISP username and password. ...
Network & Sharing
How can I fix the bootmgr is missing error?
I accidentally switched my active partition to one without the bootmgr on it, and now I can't start my computer. There's a supervisor password on my BIOS I don't know, prohibiting me from modifying the boot order so I can boot from a USB drive and fix the error. I don't have a CD drive, so that...
General Discussion
"Bootmgr is missing" error upon startup, caused by human error
Today I got my new laptop and decided to dual boot Ubuntu and Windows 7 on it. After several hours of partitioning and researching, I ran into many issues. Eventually I decided to boot Ubuntu from a USB drive, open up Gparted, and delete any and all Linux partitions while expanding the size of the...
General Discussion
HDDRECOVERY missing error
Firstly apologies at my ignorance please. I have a toshiba notebook running windows 7 64-bit. I am unable to do backup or set restore point because I get a HDDRECOVERY missing error message. If I go into disk management it sees 3 partitions 2 small with no drive letter and the regular c...
Hardware & Devices
Missing link error
HI I have a prob with the windows 7 slideshow gadget. Sometimes it loads a white box with a red cross in it instead of the picture, I have tried to view that particular pic but it displayed an error which seems like a missing link. Perhaps I might have change the file name recently, how do you...
Customization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App