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Windows 7: Windows Fax and Scan: email confirmations

06 May 2011   #1
pearlyshells

windows 7
 
 
Windows Fax and Scan: email confirmations

We are using two fax servers (an Inbound and Outbound fax server) and Windows Vista Business and Windows 7 Pro workstations with Windows Fax and Scan. We've configured the Outbound Fax to send email confirmation receipts using a mail account called "OutboundFax". Anonymous access is permissioned.

The odd thing is that not all our Fax users are getting consistent receipts. Some get success and failure receipts continually (as they should) while others will only sporadically get receipts. What might the problem be?


My System SpecsSystem Spec
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06 May 2011   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hello, could the problem be the sporadic receivers don't have their email client set properly to get notices?
My System SpecsSystem Spec
06 May 2011   #3
pearlyshells

windows 7
 
 

not sure. How would I find out?
My System SpecsSystem Spec
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06 May 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

See how they have their spam filters set mostly. For instance the reciept email addy may not be in a contact list. This is most likely set up by your system admin, but some people will try, and succeed, to override some settings. Just my first thought on it.
My System SpecsSystem Spec
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 Windows Fax and Scan: email confirmations




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