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Windows 7: Right Click Menu/Pull-Down Menu Problems

06 May 2011   #1

Windows 7 64 bit
Right Click Menu/Pull-Down Menu Problems

I recently bought a new laptop that came installed with Windows 7 Home Premium. For a few days, everything was fine; I transfered over some files, downloaded the usual programs, installed required updates, etc. Then, this happened: (Refer to attachments, I guess...)

Right Click Menu/Pull-Down Menu Problems-scr62.jpg

Right Click Menu/Pull-Down Menu Problems-scr2.png

Right Click Menu/Pull-Down Menu Problems-scr3.png

Right Click Menu/Pull-Down Menu Problems-scr5.png

Right Click Menu/Pull-Down Menu Problems-scr4.png

Image 1 is what happens when I right-click the desktop.
Image 2 is Chrome's menu.
Image 3 is Firefox's menu.
Images 4 & 5 are Paint, what I had to go through to save these screenshots.

Apparently, this is only a problem with my User Account. The Guest account seems to have no problems akin to this in the time I spent over there.
Now, being the perfectionist/idiot I am, I ran System Restore twice. The first time mediated the problem for around 30 minutes, and the second time 5 minutes.

So, I suspect the problem lies in something I transferred over, but since this is a new computer/OS, I have no idea.

Any help would be appreciated. Thank you very much.

My System SpecsSystem Spec
07 May 2011   #2

Windows 7 Ultimate x64

Hello CanNotRecall, Welcome to the forum

Have you scanned for malware? Malwarebytes : Free anti-malware, anti-virus and spyware removal download
My System SpecsSystem Spec
07 May 2011   #3

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Looks like something or somebody set menu font size to 500 instead 9.

Try to go through applying different Themes (Right click on the Desktop - Personalize)

If menu does not allow you to get there, start this file manually first
C:\Windows\Resources\Ease of Access Themes\classic.theme
It is a Classic Windows theme.

And it is a good idea to check for viruses.
Microsoft has a FREE antivirus solution Microsoft Security Essentials
Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec

07 May 2011   #4

Windows 7 64 bit

Thanks for the replies. Changing the themes seems to work. The thing is, I am the only person using this laptop, so the fact that something like that changed without my permission is unsettling. I am well aware of Microsoft Security Essentials, but my computer came preloaded with a free 12-month trial of McAfee. As much as I hate the product, it's free, so I thought I'd just abuse it for as long as possible. Would it be sensible to uninstall that and install MSE in its place?
My System SpecsSystem Spec
07 May 2011   #5

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

As long as you update antivirus regularly, you should be just fine with McAfee.

The problem could be caused by a side error during installation of third party software or theme.
As long as you scanned your computer with latest antivirus updates and there is nothing suspicious, I would not worry about it much.

If this thing will return and you will notice something suspicious - that would be the time to be alarmed.
My System SpecsSystem Spec

 Right Click Menu/Pull-Down Menu Problems

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