New
#1
Shutdown Causing Reboot
I recently began having problems with my new Dell XPS 8300 running Window 7 Home Premium 64bit system automatically rebooting itself after shutdown. I spent 3 hours on phone with Dell tech support to no avail. We made sure we had the most current BIOS, he created a custom power management profile, we removed and reinstalled the network, graphics, and sound card drivers, we did several system restores dating back to times before the problem began.
This is a brand new system that has only been up and runnning for a week. Does anyone have any solutions to this problem? It seemed to begin after my most recent Windows update was installed. Dell's solution is to replace the mother board and hard drive which of course will require my having to again reinstall my own personal software.