CURSOR ON WIRELESS MOUSE FREEZING AND COMPUTER

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  1. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    CURSOR ON WIRELESS MOUSE FREEZING AND COMPUTER


    Hi.. I have had this problem for about a week now....
    I have a sony vaio windows 7 IE 8 Laptop that I love and it is only a year old.
    in the past 5 days the cursor on my logitech wireless mouse freezes. The only way to get out of it is ctrl. alt. del and it goes to my home screen and I cancel and the cursor comes back.. sometimes I go for hours and it doesnt
    freeze and then sometimes it freezes every 5 minutes. there are times when I ctl. alt delete and it goes to my screen and I have to manually shutdown as even if I touch the pad on my laptop I cannot close it.. and of course when the cursor freezes
    the screen freezes too.

    Just to let you know that there is nothing wrong with my battery or mouse
    as I have another one just like it and it does the same thing

    I contacted Sony Vaio and they came in by remote and put in a patch
    and said that should do the trick. but it did not...

    any ideas....

    do you need more info and if so what else would help in this situation.

    I also play some games and that is when I most get this. and I have
    the flash 102..... the latest version. and my java is uptodate.

    I should also say that at times my IE8 says not responding.....

    thanx Coco.

    p.s.I have a friend who is very computer savy and comes in by remote
    to fix things on my computer and this is stumping even him..
      My Computer


  2. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #2

    Where do you have your transmitter/receiver plugged in on the front or back of your machine?
      My Computer


  3. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #3

    Sorry forgot you said laptop! Try moving the unit to a different usb port.
      My Computer


  4. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    little usb thing is on the side of laptop on right handside right near the front..... there are three ports on that side and I just moved it to the third one..
    i have my cooling pad plugged in there too
      My Computer


  5. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #5

    Do you have a usb port on the right? (your mouse side)
      My Computer


  6. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    it is on the right
    i have three ports on the right
    it usually freezes when I play games
    like jeopardy on facebook
    or wheel of fortune as dumb as it all is
    lol
      My Computer


  7. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #7

    Sorry, I must be losing it today!
    Do you have the latest driver installed for your mouse from Logitech? Also I believe I just read here that a newer version of flash just came out.
      My Computer


  8. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #8

    Here is the Flash info.

    Latest Version of Adobe Flash Player
      My Computer


  9. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    I don't know what you mean by latest driver
    I have the same mouse since I got the laptop
    June 2010....

    and the latest flash is 102.......
    and i have that

    how would i look in my computer for latest driver although i dont think that applies...since it is the same mouse since i got the computer and where do I look for flash....

    also it just started happening

    am i confusing you lol
      My Computer


  10. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    thanks for the link for flash player
    could you tell me where I look in my control panel to find out what I have then I could tell you.. I believe I have it.
      My Computer


 
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