New
#1
Logon failure: Unknown user name or bad password
Puget Computers Problem 001 – 22 May 2011
Product Name: Puget 84252
Invoice Number: 00046473 dated 05/08/08
Date: 5/22/2011
Operating System: Windows 7 Home Premium SP-1 64-bit
Processor: 3.4 Ghz, Intel Core i7 – 2600K
Hard Drives: 2 Hard Drives – 1 TB each
Problem:
While logged on as a standard user and clicking on an application that requires Administrative privileges you are prompted to select SysOp (account with administrator authority). After clicking on the SysOp icon and entering the password the following error message is displayed:
“Logon failure: Unknown user name or bad password.”
Clicking OK brings up the application with full access.
Notes:
This error does not occur when the same action is performed on other Windows 7 Home Premium installations.
Earl B. Stroup