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Windows 7: Control Panel stopped working

23 May 2011   #1

Windows 7 32bit
Control Panel stopped working

Hello, I recently did a fresh install of Win7 32bit on two computers (Dell Optiplex 330, 360) in my office. The installation went fine but I noticed that both computers have errors in the control panel.

On one, if I open the control panel from the start menu (CP homepage) it opens for a second, then closes and I get a 'Windows Explorer has stopped working' error -> it asks to look for online solutions and finds nothing. However, this only happens to the main Control Panel page, if I open a section of the Control Panel like the 'Adjust Screen Resolution' via search bar, it opens fine.

On the other, control panel works fine, but when I open the 'Backup and Restore' section, I get a blank menu screen. It has the title 'Backup and Restore' but there are no buttons or options.

Is there a way to re-install control panel? Or other ways to fix this problem, I don't plan on re-formating.
My System SpecsSystem Spec
24 May 2011   #2

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Most likely Control Panel is crushed by a new menu item which was installed with Dell video or audio drivers.

Turn Hidden files option On and then turn hide SYSTEM files option OFF.
And search for *.CPL files in C:\Windows\

Something outside the list could be Control panel item, causing the problem.
Before deleting anything backup and make sure it is not a default Windows Control panel menu item.

For Backup and Restore try to start this file

Attached Images
Control Panel stopped working-cpl.png 
My System SpecsSystem Spec
24 May 2011   #3

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Try running a sfc scan couple of times.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec

25 May 2011   #4

Windows 7 32bit

I ran the sfc command several times and it never pulled up any fixes/problems. I found a new .cpl files that are not on the list provided by Neutron16, i'll try to remove those and see if anything happens.
My System SpecsSystem Spec
25 May 2011   #5

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Quote   Quote: Originally Posted by Coneman View Post
I ran the sfc command several times and it never pulled up any fixes/problems. I found a new .cpl files that are not on the list provided by Neutron16, i'll try to remove those and see if anything happens.
To be safe, start them first and see what are they.
Or may be take ownership and rename.
And backup, backup, backup!:)
My System SpecsSystem Spec
25 May 2011   #6

Microsoft Community Contributor Award Recipient


Hello Coneman and welcome to Seven Forums.

It might be more advantageous to try a repair install. The control panel errors might be the tip of the iceberg for some additional OS problems.

Repair Install

Also, it might be more than a coincidence that both machines are experiencing control panel errors. Bad install media perhaps?
My System SpecsSystem Spec

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