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Windows 7: Virtually all my files are scrambled,ie notebook etc

24 May 2011   #1
jaspjet

Windows 7 home 64 bit
 
 
Virtually all my files are scrambled,ie notebook etc

I had a problem loading a program on my pc asus g73jw, I contacted the provider who was magicjack, they went into my pc could not get it to work on windows7, but they changed settings, which has caused my pc not to be able to open certain programs, I cannot do a restore point as this was deleted also,have contacted asus hot line no good they say do a full restore or recovery ,this concerns me as I have not done 1 b4,

Any tips or advice would be appreciated.


My System SpecsSystem Spec
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24 May 2011   #2
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

If the system seems like it is completely messed up, and you've spent 2 hours or more troubleshooting, I'd back up your data, wipe it clean and do a fresh install...if it was me.
My System SpecsSystem Spec
24 May 2011   #3
jaspjet

Windows 7 home 64 bit
 
 

thanks for that, bit iffy on doing that never done b4 any easy tips to give on recovery.
My System SpecsSystem Spec
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24 May 2011   #4
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Assuming you have the reinstall media, you just need to back up what's important to you to an external drive of some kind. Then you do a clean install, and move your files back from the external.
My System SpecsSystem Spec
24 May 2011   #5
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Understand that a "full restore" (presuming it works) will restore the PC to the state it was in when you first used it with Windows 7 -- basically, removing all applications, settings, and data added after that date.

If you have access to Win7 installation media, you can check the tutorials here for how to do a Repair Install -- that is much less descructive.
My System SpecsSystem Spec
24 May 2011   #6
brady

 

im wondering if they changed the compatability mode(s) to attempt the fix, try to restore the programs by removing the compatability mode: Compatibility Mode
My System SpecsSystem Spec
24 May 2011   #7
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by jaspjet View Post
thanks for that, bit iffy on doing that never done b4 any easy tips to give on recovery.
Follow the instructions on-screen carefully...every manufacturer does it a bit differently.
My System SpecsSystem Spec
26 May 2011   #8
jaspjet

Windows 7 home 64 bit
 
 

Thanks all, have now made dvd recovery discs but not sure how I should proceed, any advice welcome
My System SpecsSystem Spec
26 May 2011   #9
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Back up all of your data, and then boot from the first disc.
My System SpecsSystem Spec
26 May 2011   #10
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by jaspjet View Post
Thanks all, have now made dvd recovery discs but not sure how I should proceed, any advice welcome
Again, you have instructions provided....follow your manufacturer's instructions.
My System SpecsSystem Spec
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 Virtually all my files are scrambled,ie notebook etc




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