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Windows 7: Printer Problem - or Spooler Problem

06 Jun 2011   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Thanks Deacon. I ran it and found no problems.


My System SpecsSystem Spec
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06 Jun 2011   #12
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

It found problems for me on this system, and we rebooted, but the job still sat in the queue. I used the tool to kill the job, and then removed the drivers once again. After a reboot, I loaded the Universal driver, and now all seems to be fine. I never had much like with that driver when I worked for HP, but it did the trick this time.
My System SpecsSystem Spec
06 Jun 2011   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Nice one. do you have a link for the universal driver? I'll give it a try.
My System SpecsSystem Spec
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06 Jun 2011   #14
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

I can get a link, but they may be different for the typ of printer...color, all-in-one, etc. If you go to HP's drivers page and search for the LaserJet 1600, and pick Windows 7 x86, it will be the only driver option for download.

*Actually, upon rechecking, the driver isn't the universal...just the generic color laserjet plug and play driver.
My System SpecsSystem Spec
06 Jun 2011   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK, thanks! I'll see what I can find.
My System SpecsSystem Spec
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 Printer Problem - or Spooler Problem




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