w7 started acting up


  1. evansrace
    Posts : 2
    Windows 7 Ultimate
       New #1

    w7 started acting up


    I have been using 7 for several months now but it suddenly developed several faults. wmp locks up wont play at all
    hard drive light stays on after boot up
    dvd drawer wont open after boot up
    cant run ms updates just locks up
    wont log off need to use power switch

    this is what I noticed so far and this all happened all at the same time.I run system shield for protection. Not sure what to do
      My Computer
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  3. t-4-2
    Posts : 997
    Windows 7 Home Premium 64-bit, SP1
       New #2

    evansrace said:
    I have been using 7 for several months now but it suddenly developed several faults. wmp locks up wont play at all
    hard drive light stays on after boot up
    dvd drawer wont open after boot up
    cant run ms updates just locks up
    wont log off need to use power switch

    this is what I noticed so far and this all happened all at the same time.I run system shield for protection. Not sure what to do

    Suggestions only :

    1. Install and run Malwarebytes. It is to catch any infection. It is one of the best in the business.
    Download link : It is free
    Download Malwarebytes' Anti-Malware (free)

    2. Run a system file check. It is to look for corrupt files and try to repair them if any found.
    SFC /SCANNOW Command - System File Checker

    3. Run a disk check ( chkdsk /f/r ). It is to find and repair any file system errors and bad sectors.
    Disk Check
    Last edited by t-4-2; 08 Jun 2011 at 03:30.
      My Computer
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  4. evansrace
    Posts : 2
    Windows 7 Ultimate
    Thread Starter
       New #3

    tried all 3 no luck
      My Computer
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  6. gregrocker
    Posts : 50,642
       New #4

    Work through these troubleshooting steps
      My Computer
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