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Windows 7: Search programs and files blank/no results

11 Jun 2011   #1

Windows 7 Ultimate x64
Search programs and files blank/no results


Today I installed Windows 7 service pack 1. After I restarted my machine, I noticed my search function from the start menu brings up 0 results. It's literally a white, blank area.

Some things I've tried after researching the problem;

-System restore - Hangs at initializing screen, so that's out of the question (and a whole new problem entirely)
-Checked under Right click start icon>properties> customize>made sure the right 'Search other files and libraries' options were checked.
- ran system file checker, found no 'violations'
-fix it tool from Microsoft (no problems found)

Another thing to add...if I click on 'See more results' I get the following error : Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

Any insight would be greatly appreciated, because I love the search.


My System SpecsSystem Spec
11 Jun 2011   #2

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

try this
There is a windows 7 update hotfix for the search issue which can fix this issue, you need to download and Install this Hotfix from Microsoft. Help and Support Restart your computer and this problem will be fixed

Fix Windows 7 Start Menu Search Problem

My System SpecsSystem Spec
11 Jun 2011   #3

Windows 7 Ultimate x64

Thanks for the reply.

I downloaded the hotfix and after unzipping it to the specified location, it's nowhere to be found..quite weird.

The second link did not work either, unfortunately. I restarted Windows Search to no avail.

It's mind boggling that SP1 would ruin such a feature. So many solutions and hotfixes that don't fix it concerns me...
My System SpecsSystem Spec

11 Jun 2011   #4

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

have you checked the indexing settings? have a read of this link Windows 7 File Search Indexing Options Windows 7 File Search Indexing Options
My System SpecsSystem Spec
11 Jun 2011   #5

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

How to Rebuild the Windows 7 Index by brink >>> Index - Rebuild

If the Windows 7 index cannot find a file in it's seach results that you know exists or not exists in an indexed location, then this will show you how to manually rebuild and update the index to have accurate search results from changes to the included locations since the last rebuild or update.
My System SpecsSystem Spec
11 Jun 2011   #6

Windows 7 Ultimate x64

Indexing complete, still a blank search

This is extremely strange. Totally lost at this point. If only my restore worked..
My System SpecsSystem Spec
11 Jun 2011   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1

Welcome to Seven Forums sloth1.

As for the fix you used, make sure you have Show Hidden folders ticked in Folder Options. It may have become a hidden file.

Hi, have you installed anything else other than SP1 prior to this issue?

Did you use SP1 from a MS downloads page or from Windows Update?

Try How to Uninstall the Windows 7 Service Pack 1 (SP1)
and see if your search will behave itself.
My System SpecsSystem Spec
11 Jun 2011   #8

Windows 7 Ultimate RTM (Technet)

Just uninstall SP1 and then reinstall it. I can assure you that SP1 alone didn't cause the problem. There would be massive outcries if SP1 were breaking machines.

Generally, when Service Packs cause problems, it is because the machine was already in an unstable state.
My System SpecsSystem Spec
11 Jun 2011   #9

Windows 7 Ultimate x64

Britton - Hidden files/folders is checked. I tried a few different locations after unzipping, nothing :-\
The only other thing I installed was MalwareBytes, but after I did a scan with it I turned off my PC for the night. The next day it was in it's usual state. Then I installed SP1 and the problems arose. I installed it using Windows Update.

MacGyvr - Well, considering it was running flawless BEFORE I installed SP1, I would beg to differ. It's only a 2 month old machine. Isn't it advised against to uninstall Service Packs? Just curious, I may have to do it.
My System SpecsSystem Spec
11 Jun 2011   #10

Windows 7 Ultimate x64

I want to ask if 20 minutes is a long time to wait for a system restore? When I tried it seemed to just be stuck on initializing for 20 minutes. The restore point was only a couple of hours back.

Also, would doing restore from safe mode be a good idea?
My System SpecsSystem Spec

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