Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 wont turn off my laptop after shutdown

14 Jun 2011   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Although, I agree that the Bios update is a good move; unless you are comfortable, have someone else look at it.


My System SpecsSystem Spec
.
14 Jun 2011   #12
ChewyAlf

Windows 7 Ultimate X64
 
 

Ok, I tried it.... and even though I ran it in administrator mode, it tells me, well, see attached image. What next?


Attached Images
Windows 7 wont turn off my laptop after shutdown-capture.jpg 
My System SpecsSystem Spec
14 Jun 2011   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you are confident that you are doing it correctly, the real administrator can do it for you
Built-in Administrator Account - Enable or Disable[2]=User Accounts
My System SpecsSystem Spec
.

14 Jun 2011   #14
ChewyAlf

Windows 7 Ultimate X64
 
 

Yup, confident I am doing it correctly. You guys are awesome for the help on step by step... Ok, I enabled administrator, rebooted. Clicked on administrator to log in, and same error message. I can't run that file. Even right click & run as administrator when logged into administrator!

Next please?
My System SpecsSystem Spec
14 Jun 2011   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Before you start the action, right click and then run as adminstrator, see how that works.
My System SpecsSystem Spec
14 Jun 2011   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

It could be a built in feature of gateway to prevent tampering. I dont know how to overcome a Gateway problem.
http://www.techsupportforum.com/foru...ts-135019.html
This is the best that I can do.
My System SpecsSystem Spec
14 Jun 2011   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You can try the other BIOS. Reboot, go into BIOS, the name should be at the top of the window.
My System SpecsSystem Spec
15 Jun 2011   #18
ChewyAlf

Windows 7 Ultimate X64
 
 

Ok, problem now solved. For whoever else has this problem, here's my solution....

I was poking around in BIOS, and found out there is a battery problem. (Yeah, the battery only lasts 5 minutes, not sure if that mattered), but apparently it does. I removed the battery, booted up, and rebooted. It reboots! It was the battery all along. Odd. So now I have to use this laptop without the battery in if I want to close the lid.

Thank you all for your help!
My System SpecsSystem Spec
16 Jun 2011   #19
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Great news!
My System SpecsSystem Spec
23 Jul 2011   #20
Sytheii

7 Ultimate
 
 

I also had a similar issue. On one of my suspend resume sessions, i lost power unexpectedly. After the next reboot, I would shut-down or restart my Toshiba laptop, and after shutdown procedure, it would go to a black screen, and wouldn't cut the power. I solved this problem by removing the battery, powering up, shutting down(it worked fine after removing the battery,) and then reinserting the battery again, and doing one more power-up shut-down.
My System SpecsSystem Spec
Reply

 Windows 7 wont turn off my laptop after shutdown




Thread Tools




Similar help and support threads
Thread Forum
Windows shuts off but laptop wont turn off or go to sleep.
Hi, I Have Hp Pavilion dv6-6120us and recently I notice that windows 7 shuts off but my computer stays on, the fan hard disc and lights stay on also, if I put my computer to sleep it wont wake up i have to hold the power button off for 10 seconds and restart the computer. I uninstalled all...
General Discussion
Laptop shut off...wont turn back on :(
I was playing a game and my laptop completely cut out. I assumed it was an overheating problem, but it was only warm, not hot. It's been about 15mins now and it's still not turning on. When I press the power button the light comes on for a brief second then turns off and the speaker makes a popping...
Performance & Maintenance
Laptop wont turn on.
I'm writing from my phone as my laptop is unusable at the moment so sorry if its a wrong place, there is a similar topic alreaady and for any mistakes. My laptop is packard bell easy note tj65 with windows 7 home edition. I turn the thing on and have 2 options. One to start windows normally...
Performance & Maintenance
New laptop wont turn on unless plugged in
My parents have just bought a new Toshiba Satellite C855 -1J1, and it wont work unless it is plugged in. If it is on and you pull the power adapter out or in any way disconnect the power it will turn off. If it is turned off it will not turn on without the power adapter being plugged in. I...
Hardware & Devices
My Sony Vaio laptop wont turn on
I have a Sony Vaio VPCEB1Z0E/B and yesterday I was browsing the internet the all of a sudden it turns off and doesn't turn back on. When I press the power button it does nothing and also the indicator lights are off as well. Here are the specs of my laptop: Please try and help thanks alot. ...
Hardware & Devices
Laptop wont turn on - Unknown fitting?
I have a acer aspire laptop 6935g, it will not turn on when i press the power button. The charger still work's in it but no lights come on or nothing happens when i press the power button. I unscrewed the back cover and found this had come out.. what is it ...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App