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Windows 7: packard bell laptop shuted down for no reason

23 Jun 2011   #1
edzha90

windows 7 Home Premium 64 bit
 
 
packard bell laptop shuted down for no reason

Hello, I need help about laptop.
I have Packard Bell Laptop which I bought 2 weeks ago ( PACKARD BELL EasyNote TS13-HR-035UK 15.6" Laptop - Red at cheap prices | PC World ) and today for no reason my laptop turned off.. my computer just stuck (with sound) and then I saw blue screen then restarted.. I don't know why, and these things make me sad about new laptop.. fan working interesting.. sometimes fan it's quit reedy and HDD make soungs like click,click... 1 week ago I leaved my laptop on repairing centre to check my laptop, they just said, everything is fine...but I don't think so...
I attached from "msinfo32.exe" information I hope that will be usefull.
Thank you so much.
Ed




Attached Files
File Type: rar file.rar (37.2 KB, 3 views)
My System SpecsSystem Spec
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23 Jun 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Is this the noise your HD is making:
Normally you will not hear the HD.
YouTube - ‪Hard Drive Click of Death Explanation and Live Demonstration‬‏
My System SpecsSystem Spec
23 Jun 2011   #3
edzha90

windows 7 Home Premium 64 bit
 
 

I can't recognize, but sounds like it's HDD..
My System SpecsSystem Spec
.

23 Jun 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

I would replace the HD.
My System SpecsSystem Spec
23 Jun 2011   #5
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Hold up...if this computer is two weeks old, call the manufacturer before you do ANYTHING to it. You are under warranty and you will void it if you try to fix anything yourself.
My System SpecsSystem Spec
24 Jun 2011   #6
edzha90

windows 7 Home Premium 64 bit
 
 

I bought laptop in UK (pcworld.co.uk) what can I say is the most unfriendly employees which I saw in my life. I brought my laptop back to pc world and you know that was hard to tell they, please check my laptop, because they don't care about purchaser(I read this in review as well).
They checked battery life, fan (through bbc.com TV) and said everything is fine and looked at my like I am stupid and what I am doing here.. one of thing maybe they was unfriendly, perhaps my English wasn't good to tell they strong opinion

You think something is wrong with my laptop, if restarted for no reason, perhaps like theog said I probably need replace HD.. ? Sounds like I will contact with manufacture, but I don't now that will help, because I never had this problem.
My System SpecsSystem Spec
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 packard bell laptop shuted down for no reason




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