"plugged in not charging.." - driver deletion issue!!

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #31

    I've tried to avoid you having to do a repair install, but that looks like the next step.

    Repair install is almost as bad as complete new install.

    That repair install is going to reset/restore much to the same state as before one made all of their own little changes here and there.

    In the tutorials here, there is advice on how to perform a repair install.

    About the last things left to try before punting to a repair install is to check and make sure there isn't a bios update for your laptop and then after that making sure that you have installed ALL critical, ALL important, and ALL optional updates (except for those thirty some-odd language "updates").
      My Computer


  2. Posts : 22
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #32

    np, and yea this just redirects me to Microsoft Windows Update an img on how to do windows updates lol :P
      My Computer


  3. Posts : 22
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #33

    okay, yea my computer seems to be charging so i will probably leave it alone. as far as repair install goes, ill use that if the problem occurs again, tysm both of you, you were both extraordinary!
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #34

    Wish I could have been of more assistance. I'll keep looking.
      My Computer


  5. Posts : 22
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #35

    aww ok thanks night guys
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  6. Posts : 53,364
    Windows 10 Home x64
       #36

    Sorry, I'm batting 1.000 tonight . You might try d/l the free Drivermax, and see if the driver is in the list of available downloads.

    DriverMax - free driver updates

    A Guy
      My Computer


  7. Posts : 2
    Windows 7 Ultimate x64
       #37

    Might be a little too late, forgive me, but I have the same exact problem here. Can someone help me with this?
      My Computer


  8. Posts : 2
    windows7homepremium 64bit
       #38

    you can also check if there is an unknown drivers under other drivers. uninstall it and reboot computer. the battery logo should be back again
      My Computer


  9. Posts : 37
    Windows 7 Professional 64 bit
       #39

    Laptop not charging issue


    Massivez said:
    any more help would be great..
    My Toshiba notebook started having battery issues the other day and like most I have read up on the various solutions posted all over the net but to no avail. Embarrassing for me as I fix PC's for a living and i can't seem to get this one sorted yet.
    Battery charges normally when Windows is not on. When Windows is on Windows doesn't recognize that the AC adapter is plugged in, therefore not charging. Bit irritating to say the least. Hardware checks done and alternative Adapter and battery tested = same result.
    The issue regarding locating drivers for the ACPI battery method driver is a bit weird as you should have a folder in your system32 directory called drivers and driverstore.
    When you uninstalled the ACPI and try to reinstall the driver files are automatically loaded from the drivers folder. Not much cop if the drivers are corrupted in some manner. In the driverstore folder there is another folder called FileRepository inside this look for a folder called "battery.inf_amd64_neutral_cb8fa151a7b7cb80".
    A fresh back up of the relevant ACPI drivers are in here. However you can't just copy them over the originals without altering permissions which should be easier than it is. The driver files concerned are basically - battc.sys and cmbatt.sys and according to my version of Windows 7 (64it) file version is - 6.1.7600.16385
    I managed to solve the problem (or so I thought) albeit temporarily by running System file checker from a command prompt. Type cmd in run box and ensure you have administrator privileges. Once DOS window has opened, type in sfc /scannow and press enter. It takes a while to scan your PC but it fixed it for me at first but because I am a tinkerer, the problem returned.
    So my thoughts turn towards either a virus hmmm probably not or more likely some erroneous windows update that the PC probably didn't need in the first place.
    Still digging at this and will post if I find solution
      My Computer


  10. Posts : 5,642
    Windows 10 Pro (x64)
       #40

    Tekxan, Windows does not control when or if your battery charges, the hardware does. The only thing Windows does with the battery is read its various status options. If the battery is not charging or Windows say it is not, then either the hardware has failed or the hardware is not telling Windows. But in all cases Windows never controls the battery it only has read access.
      My Computer


 
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