Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help Please?

09 Jul 2011   #1
Edit

Windows 7 Ultimate x64
 
 
Help Please?

hi, im new to this forum and i need some help..
my laptop harddisk .. is dead. so i bought a new one and installed a windows 7 ultimate x64 bits..

it all ran perfect with me but the biggest problem was ..
my laptop had 6 GB of ram .. while when i installed the windows
it only detected 2 GB ? x_x any help pls


My System SpecsSystem Spec
.
09 Jul 2011   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Please download and run Speccy to capture some basic info about your PC. Post a screen capture similar to the one shown below, so we can help you.

You do NOT need to purchase the software, simply download & run it.

Regards,
Golden


Attached Thumbnails
Help Please?-capture.png  
My System SpecsSystem Spec
09 Jul 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Are sure you install 64bit & not 32bit?

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool
My System SpecsSystem Spec
.

09 Jul 2011   #4
Edit

Windows 7 Ultimate x64
 
 

Golden..


Uploaded with ImageShack.us
My System SpecsSystem Spec
09 Jul 2011   #5
StalkeR

Windows 10 Pro x64
 
 

Hello. Yes you have 64 bit windows. The first thing that I have noticed is that you have high temperatures,so make sure that your fans are clean of dust. And now for your problem,follow first this tutorial and make sure that you have unchecked Maximum Memory.
https://www.sevenforums.com/tutorials...ndows-7-a.html

Also there may be some other problems,maybe some of your slots for the ram are broken,or you have dislocated some of the ram.
To make sure that your slots are working correctly follow this:
Download and install Everest and start it. There go into: Computer -> Summary and scroll to the bottom. There should be something like this
DMI Total / Free Memory Sockets 2 / 1
This is mine,I have only one stick of ram 2GB.
My System SpecsSystem Spec
09 Jul 2011   #6
Edit

Windows 7 Ultimate x64
 
 

okay stalker .. u gave some HUGE help .. and i appreciate that ..
my brother will be back in a few days.. we'll talk about that
My System SpecsSystem Spec
09 Jul 2011   #7
StalkeR

Windows 10 Pro x64
 
 

You're welcome. When you're brother will be back,post here what you have done.
My System SpecsSystem Spec
09 Jul 2011   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I agree with Stalker. Follow his advice. Its likely that in installing the new drive you inadvertently unseated the 2 other RAM modules. Check that by CAREFULLY opening up the laptop and having a good look - don't forgt to earth yourself on soemthing metallic to discharge any static before touching the insides of the laptop.

Regards,
Golden
My System SpecsSystem Spec
09 Jul 2011   #9
Bumpkin

Windows 7 Home Premium 64bit
 
 

You might want to take a look at msconfig.exe - Boot - Advanced Options, be sure maximum memory is not set to 2 Gigs.
My System SpecsSystem Spec
09 Jul 2011   #10
StalkeR

Windows 10 Pro x64
 
 

Take a look at the #5 post. I already wrote that
My System SpecsSystem Spec
Reply

 Help Please?




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:40.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App