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#1
Can not get to Login
I have had a serious problem with my 2 month old PC and it just will not work. I have not installed any new software or done anything to prompt it to stop working.
When I turn the laptop on I it starts to load up, I see the windows logo and before it gets to the screen where I can select users, the screen goes black. If I wait a few minutes the mouse clicker appears, and then a few minutes later if I try to move the mouse the screen dims.
The start up repair brings back nothing and the system restore only has one restore point from a few days ago and that does not work.
When I check the startup repair "view diagnostic and repair details" all of the results are complete successfully.
Here are the problems signatures ;
Problem Event Name: StartupRepairOffline
Problem Signature 01 6.1.7600.16385
Problem Signature 02 6.1.7600.16385
Problem Signature 03 unknown
Problem Signature 04 21200505
Problem Signature 05 AutoFailOver
Problem Signature 06 14
Problem Signature 07 NoRootCause
OS Version 6.1.7600.200.0.256.1
Locale ID 1033
I have run a checkdisk on the C: drive and that has not helped.
Anyone got a suggesting for a fix to this specific problem? I have seen lots of similar but not identical problems and the fixes for them have not seemed to work.
I am no technical wizard, if you have an explination I would really appreciate it in simpleton terms, but if you don't have time for this, I will look up your answer :)
Thank you for your time,
Kind Regards,
Connor